Proposition Development Manager

Salary:
Competitive Plus Benefits

Location:

London Store Support Centre and Home, London, EC1M 6HA

Contract type:
Fixed-Term Assignment
Business area:
Non Food
Closing date: 13 March 2026
Requisition :

Joining the team at Argos, you'll find yourself at the forefront of UK retail, in a brand that is loved by millions of customers across the country. Argos is a market leader in the general merchandise sector, with the third most visited retail website and a market leading same day delivery and click&collect service. Whether it's working across our amazing owned-brands of Habitat, Chad Valley and Bush, or working with the biggest global consumer brands like Apple, Lego, Xbox or Samsung, we have a breadth of opportunity to nurture your career.

With roles across Buying, Merchandising, Design, Technical, or Commercial Planning or Operations, we have teams that always strive to make amazing product to delight our customers. The Argos Commercial teams work closely with many other functions across the business like Digital, Marketing, Retail and Logistics to deliver for our customers, allowing you to develop connections and learn from teams across the business.

Development is important to us and you’ll have the full support of your line manager in developing and growing your skill set and aiding your career aspirations.

You’ll join Argos’ Services & Propositions team, shaping how customers experience delivery and value‑added services across the Argos proposition. Working at the heart of a fast‑moving, customer‑focused ecommerce business, the team blends commercial performance with strategic development to evolve existing propositions and launch new ones. You’ll collaborate closely with colleagues across Trading, Tech & Product, Digital, Supply Chain & Fulfilment, Finance and Marketing, influencing senior stakeholders and helping set the direction for ‘More Argos, More Often’.

As a Proposition Development Manager, you will scope and define the propositional roadmap for key customer‑facing changes, balancing commercial outcomes with customer experience. You’ll develop and socialise a strategic point of view on areas such as delivery pricing and proposition, value‑added services (for example Trade‑In and Installation) and strategic priorities such as loyalty, ensuring priorities are understood and adopted across the business.

Day to day, you’ll use market, competitor, customer, financial and operational data to identify opportunities, build structured analysis and (where relevant) business cases, and present recommendations to senior leaders. You’ll represent the Commercial voice in end‑to‑end proposition thinking, manage risks, issues and dependencies, and establish ways of working that enable delivery  team also owns the propositional evolution and ongoing success of large and small item delivery and value‑added service contracts, including performance tracking, optimisation and partner management to agreed service levels.

You bring strong commercial and proposition thinking, and you’re comfortable translating ambiguous questions into clear, hypothesis‑led problem solving. You can collate and analyse data to generate insight, create simple strategic frameworks, and communicate recommendations clearly to a range of audiences including senior stakeholders.

You will be able to unite cross‑functional teams around shared outcomes, track progress with robust processes and regular governance, and manage interdependencies across a complex organisation. You’ll work collaboratively, seek and provide feedback, and keep the customer at the centre of decision‑making while delivering change at pace.

• Demonstrated experience producing structured commercial analysis that informs recommendations (e.g., options appraisal and/or business case outputs)
• Ability to use and interpret market, customer, financial and operational datasets to identify opportunities and track performance using clear metrics
• Experience leading cross‑functional delivery through defined governance (e.g., setting objectives, milestones, risks/issues and dependencies) to achieve agreed outcomes
• Ability to present and…