CAFM Planner

Location: South West London

MMP Consultancy are looking to recruit a CAFM Planner, based in South West London on a Temporary to Permanent basis.

The post holder will manage Computer Aided Facilities Management (CAFM) system providing a comprehensive support service in terms of ensuring all reactive calls are logged daily and list of assets for each contract are updated on the CAFM system, scheduling PPM in line with SLA and relevant legislative requirements, issuing of PPM job cards, updating the system with all completed jobs.

Main Responsibilities:

Management of the CAFM system and reporting
Ensure tasks are completed in line with the PPM planner & SLA's/KPI's
Tracking job progress against pre-determined KPI's including maximum allowable response and rectification times and implementing escalation procedures
Updating asset history with works record sheets
Uploading and amending asset information as held in the helpdesk and CAFM system
Assist Managers with implementing procedural changes and training, including the production and maintenance of required documentation in line with industry standards
Good sound knowledge and experience in Software or Firmware development and manipulation
Management of central Estates mailing inbox with ownership of local and wide Estates communication updates
Maintaining up to date reporting on engineer performance and workflow from data pulled from the CAFM system to a high standard
Work closely with the Engineering Supervisor, monitoring incoming jobs and completion ensuring service excellence in line with client's values
Proven experience within a similar role, working with an extremely busy team and with very high standards
Assist Managers with any other tasks/ responsibilities that enhance the service offering of the Estates department across the hospital
Answer calls and emails in a professional and timely manner
Ensuring customer focus within all areas of the operational activities and that effective relationships are maintained with caregivers
Guaranteeing use of preferred suppliers is maximised and best practice 'better buying' is in place
Maintaining site records within the Estates relevant folders and platforms for audit purposes

Experience

Required:

Strong organisational and communication skills with the ability to prioritise workloads
Ability to work under pressure whilst remaining calm clear thinking and be able to deliver the required services to the client within given time constraint
Diligent and pro-active
Ability to prioritise and act on own initiative
Excellent organisational skills and exceptional attention to detail
A flexible approach to work with a willingness to travel
Strong interpersonal and communication skills and the ability to work effectively; verbally, presentations and in writing