Lead Business Analyst

Lead Business Analyst - Business Change Team (London)

Location:

London (Hybrid Working)
Role:
Senior Position - Business Change / Professional Services

This is an excellent opportunity for an experienced Lead Business Analyst to join a London‑based Business Change Team and play a key role in delivering a broad portfolio of transformation initiatives. The role focuses on problem analysis, process improvement, requirements definition, and stakeholder engagement across multiple business and technology projects.

The Opportunity

As the Lead Business Analyst, you will be responsible for ensuring that business problems are correctly understood, requirements are clearly defined, and solutions are aligned with organisational objectives. You will work with internal teams, external vendors, and technology partners to support the delivery of business and technology change initiatives across a professional services environment.

Key Responsibilities

Identify and investigate root causes of business problems to drive sustainable long‑term solutions.
Analyse opportunities for business improvement and support organisational agility.
Challenge assumptions and evaluate multiple solution options to meet genuine business needs.
Elicit, document and manage clear, complete and traceable business requirements.
Assess requirements against cost, time and feasibility constraints.
Map and document current‑state (as‑is) business processes using industry‑standard BA techniques.
Design future‑state (to‑be) processes in collaboration with stakeholders.
Manage internal and external stakeholders, including technology vendors, consultants and service providers.
Ensure delivered solutions meet business requirements and support the tracking of expected benefits.

Additional Responsibilities

Facilitate interviews, workshops and other discovery activities to gather business insight and requirements.
Build strong working relationships across the organisation to support process improvement initiatives.
Work proactively within the team, demonstrating resilience when faced with challenges.
Travel to other office locations as needed.

What We're Looking For

Significant experience as a Business Analyst, ideally at senior or lead level.
Previous experience working within a law firm, consultancy, or professional services organisation (essential or strongly preferred).
Strong understanding of business analysis methodologies, process mapping and requirements management.
Excellent stakeholder management skills with experience engaging suppliers and technology partners.
Ability to work autonomously while contributing to a collaborative change function.
Professional and credible communication skills with the ability to influence and build trust.

What You'll Bring

A consultative and analytical mindset.
Strong problem‑solving and critical‑thinking skills.
Excellent verbal, written and presentation skills.
A commitment to confidentiality, professionalism and high‑quality service delivery.

Why Apply?

This role offers the opportunity to lead on complex analysis work, shape transformation initiatives and contribute to continuous improvement across a respected, growing Business Change function. You will work across a varied project portfolio and have ownership of end‑to‑end analysis activity.

DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality