URBN - Payroll Administrator; FTC

About Us

URBN UK Limited is part of the URBN Group, a global retailer, with its European Head Office located in London. Its retail offering in Europe takes the form of three brands.

With stores in more than 10 European countries and a strong e-commerce presence, we’re driven by the same core values as our customers, and we approach our work with a sense of community and purpose that sets our brands apart. We love what we do.

Join our payroll team as a Payroll Administrator, where you’ll play a key role in ensuring our 3,500+ employees across Urban Outfitters, Anthropologie, and Free People are paid accurately and on time in the UK and EU. This fast‑paced role is perfect for a highly organised professional with a sharp eye for detail and precision with data entry. You’ll join a friendly, supportive environment that prides itself on collaboration and provides training to help you succeed.

• Ownership of monthly payroll data (via Payroll system) such as, starters, leavers, and changes.
• Maintenance of timekeeping system (Kronos) for starters, leavers, and changes.
• Preparation and posting of journals and full reconciliation.
• Assisting with pension queries (automatic enrolment and opt‑out).
• Maintain and develop relationships with all key stakeholders.
• Work closely with HR to support with benefit processes, pre and post payroll processing.
• Ensure all payroll related issues are handled in the most efficient and timely manner possible.
• Assist the wider payroll team with any other ad‑hoc tasks.
• Keep up to date with new legislation, ensuring policies and procedures are correctly in place and documented.
• Liaise with HM Revenue and Customs.
• Proactively audit the payroll information received to ensure there is appropriate authorisation.
• Ensure all colleagues are paid in accordance with agreed timetables.
• Knowledge of manual payroll calculations, PAYE/NIC and statutory payments when running payrolls e.g., redundancy, SMP/SAP, SPP and SSP.
• Help where necessary with current projects to deliver corporate objectives.
• Look at current issues; feel confident to make suggestions on where to resolve.
• Ensuring operational service reviews take place monthly to ensure the delivery standards are managed against the service level agreements.
• Comply with internal and external audit requirements.

• Enthusiastic about payroll and willing to learn and grow your payroll knowledge.
• Must have a can‑do attitude and enjoy working with and supporting our people.
• Able to work and engage with others in a fast‑paced payroll office, in a timely manner.
• Able to work under pressure and meet payroll deadlines to ensure everyone is paid correctly and on‑time.
• Able to work in a dynamic environment with different processes per brand and country.
• Understanding and knowledge of MS Office suite—Excel, Word, PowerPoint.
• Good communications skills.
• Curious with the confidence to challenge current process to drive positive change.

• Flexible start and finish times
• Bring your dog to work

• Employees Assistance program to support with mental, physical and financial health
• Fully equipped free gym and on‑site wellness room in Brick Lane and 50% discount of external gym memberships
• Private Medical Insurance

• Up to 40% off atall URBN Brands!

• One paid day to either volunteer or fundraise for a charity of your choice

• Cycle to work scheme
• Season ticket loan

• We offer structured support within the business alongside continued learning and development

#URBN

URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.