Client and Business Development Coordinator

Client Experience and Business Development Coordinator

About Woods Bagot – Architecture for Worlds Ahead

We design places that meet the challenges and opportunities of our rapidly changing world. Our commitment to exploration, impact and community creates enduring, forward‑thinking outcomes, unlocking humanity’s highest potential. With a global design culture devoted to creativity, resilience, and purpose – we ensure every project contributes to our client’s vision, inspiring future generations.

Woods Bagot is part of the 7C Network. The 7C Network is an integrated network of design and architecture companies that provides “Total Place Design,” a holistic approach to creating transformative environments. It combines capabilities from its constituent brands – including Woods Bagot, ERA-co, Impact Futures, and Customs Bureau – to offer services in placemaking, sustainability, architecture and interior design, and luxury concepts.

We are looking for someone who has had a minimum of 3 years’ experience working within the built environment in business development / marketing / executive support and has a confident and professional client facing manner. The suitable candidate will be professional, proactive, analytical, solution‑orientated and able to work with discretion.

This position is a maternity cover role offered on a 12-month fixed‑term contract
. The successful candidate will be employed on a temporary basis to cover a period of maternity leave, with the contract expected to run for approximately 12 months.

The Client Experience / Business Development Coordinator plays a central role in supporting the growth Strategy of W‑B in London. You will be pivotal in understanding our client and contractor relationships across the business. This role encompasses a blend of BD support, client engagement tracking, event planning, marketing coordination, and bid support.

You will report monthly to both the local Executive Team and the broader ‘Global Client Stream’ team and Global BDMC Teams. This role, however, will take primary responsibility for delivery and coordination for London‑based activities.

• Work with the leadership team to deliver the business development strategy.
• Identify opportunities for new and existing client engagement.
• Update and track business development progress.
• Arrange meetings and venue bookings.
• Ensure CRM & Introhive client database is kept up to date.

• Liaise with Global CX Lead, to align and support relevant global CX workshops for London.
• Run and track actions from CX workshops for key accounts.
• Identify operational improvements and initiatives to engage new and existing clients.
• Contribute to major project pursuits by assisting with:
  Client and project mapping, messaging, interview and presentation preparation.
• Client project mapping and relationships to support bid work and presentations.
• Schedule and conduct client reviews.

• Identify events, networking opportunities, and awards submissions.
• Support our sister company Customs Bureau with initiatives through identifying and recommending relevant industry events, trade fairs and engagement opportunities.
• Collaborate with the Communication team to identify speaking opportunities.

• Assist the Global Client Stream team with activities including responding to market snapshot requests and supporting broader CX/BD initiatives.

• Responsible for maintaining and updating the BDMC Planner.
• Responsible for the marketing budget.
• Responsible for membership and subscription renewals.
• Experience in a similar role within the architecture or built environment industry.
• Strong organisational and administrative skills.
• Excellent communication and stakeholder management.
• Attention to detail and process‑oriented approach.
• Ability to manage multiple priorities and deadlines.
• Excellent collaboration and teamwork skills.
• Experience with Dynamics 365 platforms and Introhive is preferential.
• InDesign and PowerPoint skills required.

In addition to working for a world‑class design Studio, you will…