Senior Commercial Manager

Dalkia UK are looking for a Senior Commercial Manager to join our commercial team within our Facilities business. We are looking for someone who is South East based as you will need to regularly work from our Central London office

This role will provide commercial management support to the business in order to maintain its long term profitable growth and to manage and minimise commercial risks.

The Commercial Manager will work closely with Divisional Operations Directors, Business Unit Directors, Account / Contract Managers and Contract Support on FM contracts, Project Managers on Projects, the Business Development team on new bids as well as the Senior Leadership team on any business initiatives.

The role will also have interaction with many customers and suppliers.

This role will cover all aspect of the business including technical maintenance services, facilities management, reactive works, small works, projects and energy initiatives.

The role will also be responsible for the management, direction and development of commercial managers and/or commercial assistants within the division.

• To provide commercial management insight and advice to divisional operations director and associated leadership team to achieve pro-active commercial management of opportunities and risks.
• This includes management information and analysis, presentations of key issues (including new laws and/or industry changes), direct and clear communication and pro-active leadership.
• To support the commercial performance of the business by managing key commercial issues.
• This will include areas relating to payment mechanisms and processes, WiP and debt, change control, cost control / recovery, scope compliance and the achievement of commercially healthy and profitable contracts.
• Monitor that key contractual obligations are being met, including service-level agreements (SLAs) and key performance indicators (KPIs) and identify and mitigate risks related to contract terms, disputes, or compliance. Further, develop and implement commercial strategies aligned with the company’s goals and identify opportunities for growth within existing contracts.
• To analyse commercial issues and to articulate, advise, influence and motivate stakeholders, both internal and external, to achieve the best commercial solutions for Dalkia.
• This will include circumstances where financial performance is not meeting business expectations or requirements, non or late payment, high work in progress, business risk, insurance claims and where there is potential for formal dispute with a Customer or Supplier.
• To ensure correct governance, including cost build up and margin policy, is adhered to in respect of new bids (PPM or Projects) in line with Company governance procedures and that appropriate records of such governance are in place.
• To review all contractual terms and conditions against established business parameters, including the commercial redlines, for new business opportunities, existing contract retenders and projects identifying key commercial points and all unacceptable provisions.
• This includes the preparation of a contractual summary as part of tender sign-off process and for contract signature.
• To achieve a signed contract document on the best possible terms and on a timely basis whilst maintaining a good customer relationship for new or renewed contracts. This will include leading the negotiation where necessary and interfacing with business development and business units teams as required.
• Update and maintenance of the Contract Database including renewals, extensions, changes and expiry or terminations as applicable.
• To assist with the reporting of revenue, costs and margin performance for contracts by revenue stream (PPM, Extra Works and Projects) on a monthly basis to ensure the contrasts are being commercially traded in line with company procedures and in an accurate manner.
• To ensure Account / Contract Managers and Contract Support follow established processes for the commercial management of each contract, including, but not limited to, invoicing, order placement, WIP management, projects, processing supplier invoices and…