Executive Business Manager – CEO Office

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long‑term investment and savings solutions.

Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

Supports and works closely with the CEO by managing information flows, governance processes, and performance reporting across M&G Life. Ensures meetings and committees run smoothly, provides clear and timely insight on business performance, and acts as a central link between the CEO’s office, Group functions, and Life business units.

• Prepare briefing papers for the CEO for key meetings.
• Coordinate papers for PAC Board, PAC ExCo, PAC With‑Profits Committee, and Group Quarterly Business Review using standard templates.
• Produce the CEO report and oversee materials for PAC management committees (Pricing & Underwriting, Customer Committee, PAC Monthly Trading Meeting).

• Investigate and analyse financial performance across M&G Life.
• Produce and distribute a consolidated monthly MI pack covering financial results, customer insight, marketing, operational metrics, and risk indicators.
• Maintain a rolling dashboard of key financial KPIs (e.g., revenue, NBP, VNB, expense trajectory).

• Act as the main point of contact for Group requests for information and coordinate group‑wide activity.

• Lead and deliver projects and analysis directed by the CEO, ensuring outcomes support growth and transformation.

• Maintain oversight of governance frameworks and risk controls within the CEO’s office; identify and fix process gaps to strengthen controls and reduce operational risk.

• Work with Internal Communications and business leaders to shape the Life narrative and engagement plan; coordinate town halls and leadership sessions.

• Partner with HR on hiring, retention, and development; lead the function’s DE&I agenda.

• Attend PAC ExCo, weekly executive meetings, PAC management committees, and PAC Board/sub‑committees as required.

Core:

• CEO Office / Co Sec
• Life MI & Performance Reporting

• Finance (Financial & Commercial Performance)
• Life Business Units – Advice, Individual Life & Pensions (IL&P), Corporate Pension Solutions (CPS), International
• Investment Office (incl. Annuity Trading)
• Operations (Service Performance)
• Technology
• Company Secretariat & Group Secretariat
• Risk & Compliance (2
  
  LoD) and Internal Audit
• HR (Governance & Transformation)
• Internal Communications

• PAC Board and sub‑committees
• PAC Ex Co
• PAC With‑Profits Committee
• Pricing & Underwriting Committee
• Customer Committee
• PAC Monthly Trading Meeting
• Group Quarterly Business Review

• Strong experience in financial reporting within a Life business.
• Proven track record operating at senior levels in large, complex organisations (financial services/insurance preferred).
• Strategic and commercial acumen; able to balance long‑term priorities with short‑term needs.
• Excellent communication and influencing skills; comfortable engaging with Board‑level stakeholders.
• Ability to manage ambiguity and deliver results in challenging environments.
• Solid understanding of governance, risk management, and regulatory frameworks relevant to the Life business

• Timely and high‑quality delivery of Board and committee papers.
• Accurate and insightful monthly MI pack and KPI dashboard adopted by leadership.
• Effective coordination of Group requests and…