Business Intelligence Analyst

Healthcare systems are struggling; our solution is communication.

We have a bold vision: everyone involved in a patient’s care - including the patient - should be able to communicate easily with each other. And we believe every NHS staff member should be using our software to make that happen. We want to make healthcare genuinely better. We are solving one of the biggest challenges of our generation, and to do this, we need the best talent possible to help us raise the bar… this is where you come in.

Our products are used daily (and you will have most certainly received a message from us) by over 98% of GP practices and half of NHS hospitals, impacting millions of lives.

As a Business Intelligence Analyst
, your role will be mission‑critical, and you will be central to shaping the core communication infrastructure of the NHS. You'll directly enable faster, safer, and more accessible patient care by ensuring that data at Accurx not only supports decisions but also actively shapes strategy, sparks innovation, and connects our teams and customers through a shared understanding.

To give a flavour of what you might be working on, right now we are focused on:

• Implementing our AI Scribe across GP practices, hospitals, and other care settings, and ensuring every patient leaves an appointment with a clearly documented summary

• Translating our expertise from implementing total triage in GP practices to improve how hospital specialist services deliver care

• Powering communication for Integrated Neighbourhood Teams, a new type of service bringing together staff from different organisations that is pivotal to the government’s 10-year plan

• Driving actionable insights: Being the key in achieving our vision by making complex data easy to interpret and act on, telling effective stories throughout.

• Delivering value to external stakeholders: Being responsible for designing, building, and supporting external reports/dashboards with the goal of telling the story of our product usage and benefits to our users and customers.

• Empowering the business: Promoting data self‑service, helping stakeholders use data to answer their day‑to‑day questions, and training them in using our BI tool (Power BI or other).

• Elevating data strategy: Help transforming the BI Team's approach by moving away from static dashboards in favour of compelling, predictive visuals that shape strategy and spark innovation.

We need a Business Intelligence Analyst who embodies our Principles and thrives on significant challenges. We're seeking the core skills below, coupled with a mindset ready for real impact.

• BI expertise: Experience with Power BI, proficient in DAX and Power BI dataflows.

• Data exploration: Proficient in using SQL to explore data and understand data models.

• Reporting lifecycle: End‑to‑end hands‑on experience in building reports and dashboards for internal and external stakeholders.

• Storytelling: Experience in visual storytelling, including the ability to decompose complex solutions and insights into a simple narrative.

• Data governance: Hands‑on experience in maintaining data governance practices and guidelines.

• Communication & stakeholder management: Superb communication and stakeholder management skills.

• Cross‑functional experience & collaboration: Experience working within a Business Intelligence team in a commercial function.

  • This role requires close collaboration with the Data Engineering sub‑team and key stakeholders across the Go‑to‑Market (GTM) community. While experience supporting these functions is a benefit, strong technical foundations mean we are happy to support you in understanding the commercial department.

• Fix healthcare communication: Healthcare systems are struggling; our solution is communication all of our efforts are centred here.

• Raise the bar: We have built an exceptional team to solve hard challenges. We hire for expertise and new ideas, maintaining high standards, giving honest feedback, and only delivering work we're proud of.

• Be a driver, not a passenger: We make things happen, focus on the right problems, and bring the energy to deliver…