Senior Strategy & Analytics Manager - Collections and Recoveries

At Raylo, we’re on a mission to accelerate the move to a circular economy. The only way customers and manufacturers will make that shift is if it’s simple and cost-effective - this is where we come in. We’re building a category-defining global subscription infrastructure, making premium tech accessible and affordable for both consumers and businesses. With over 180,000 subscribers in the UK and growth accelerating - we’ve proven the demand for a smarter, more sustainable way to access technology.

Raylo is a fast-growing and profitable company, backed by global investors including Macquarie, Nat West, and Channel 4 Ventures.

We are proud to have been selected for Endeavor’s network in 2024, underscoring our role as a high-impact, mission-driven business with global ambitions. And in 2025 we were recognised as part of Tech Nation’s UK’s Future Fifty programme.

We have been B-Corp certified since 2021 and were recently acknowledged by S&P Global for the positive impact of our circular business model via a Green Financing with Nat West.

At Raylo, performance matters. We set ambitious goals, move fast, and hold ourselves to a high standard, because our mission is too important to settle for less.

• 💡 Be deeply curious – We thrive on innovation through diverse approaches, views, and people.
• 👟 Walk in your customer’s shoes – To build the best products and make the best decisions for the long term, we must figure out what our customers need, not just what they want.
• 🎯 Focus and execute – We have a big vision, but we believe in nailing the most important problems first.
• 💥 Be gritty – Only gritty teams succeed. Our individual ownership, passion, and perseverance mean we’re a team through thick and thin.

We’re looking for an ambitious Senior Strategy Manager to join Raylo and take a leading role in shaping our collections and recoveries strategy. You’ll own the strategic development of one of the most important levers in Raylo’s unit economics, working across collections journeys, recovery operations, and partner strategy. Using data-driven insights, you’ll identify how we can improve performance, scale sustainably, and support Raylo’s rapid growth across new products, verticals and markets.

Collections and Recoveries sit at the heart of Raylo’s proposition: enabling customers to access technology in a more sustainable, circular way while maintaining strong economics as we scale. You’ll bring deep analytical thinking and strong commercial judgement to design and evolve strategies that balance customer experience, operational effectiveness and financial outcomes. Working closely with operations, product, finance and external partners, you’ll help translate insight into action and build strategies that are robust, scalable and innovative.

Raylo is a category-defining business with big ambitions in the UK and internationally. In this role, you’ll collaborate closely with senior leaders across the business, influencing decisions that have a material impact on growth, profitability and expansion into new markets. This is a rare opportunity for a strategic, hands‑on leader to shape a core pillar of Raylo’s success and play a meaningful role in the next phase of our journey.

• Reporting to the Director of Strategy & Analytics
  , you’ll work closely with cross‑functional partners to define and scale Raylo’s global collections and recoveries strategy across products, verticals and markets.
• You’ll use your technical and analytical expertise to champion data‑informed decisions that materially improve performance, balancing customer outcomes with strong unit economics as Raylo continues to grow.
• You’ll collaborate closely with internal teams across operations, product, finance and engineering, as well as external partners
  , to turn insight into action and deliver meaningful, measurable change.
• You’ll bring strong commercial judgement
  , confidently navigating competing priorities and stakeholders to design strategies that are robust, scalable and aligned with Raylo’s broader objectives.
• Your work will play a direct role in enabling Raylo’s sustainable, circular approach to consumer…