Commercial Growth Manager

Hi! We're UW. We're on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile and insurance and a whole lot of savings!

We’re aiming to double in size as we help more people to stop wasting time and money. Big ambitions, to be delivered by people like you.

Got your attention? Read on...

As a subject matter expert on channel performance, you will drive the strategic growth of our utilities product portfolios. Your responsibilities include:

• Strategy & Forecasting: Leading the delivery of quarterly forecasts and developing robust growth strategies to achieve business targets.
• Test & Learn Ownership: Owning the end-to-end process for proposition development, from stakeholder management to analysis and strategic steer.
• Performance Analysis: Producing deep-dive reporting and dashboards (using SQL and Looker) to identify areas of concern, opportunity, and success.
• Commercial Enablement: Building business cases for commercially-led decisions and negotiating external partner contracts and commercial terms.
• Data Governance: Owning the selection, extraction, and compliance of data for outbound dialing.
• Process Improvement: Identifying barriers to trading performance and collaborating with stakeholders to streamline complex processes.

You will join our Commercial Growth function, reporting directly to the Commercial Development Director. This is a highly collaborative role where you will act as a bridge between multiple departments. You’ll work closely with Operations, Product, Marketing, Finance, and Data teams to ensure priorities are aligned and complex initiatives are delivered. You will also lead cross-functional working groups and manage relationships with external partners to drive and govern key business changes.

To be successful in this role, you will bring:

• Significant experience as a Commercial or Trading Manager within a consumer services business.
• Deep data proficiency, with the ability to link quantity and quality inputs to produce actionable insights and recommendations.
• Expertise in analytical data tools including Excel, Looker, Big Query, and Data Studio with experience in statistical commercial modelling.
• A comprehensive understanding of Trading KPIs and the intricate relationship they have with the wider business.
• Knowledge of contact centre operations and digital environments; experience with Network marketing would be highly beneficial
• Proven experience in the end-to-end management and implementation of cross-functional work streams.

• An industry benchmarked salary. We’ll share it during your first conversation.
• Annual discretionary performance based, annual bonus scheme.
• Hybrid working, with 2 days in the office. (We’re definitely open to discussing flexible working arrangements)
• Holiday trading - buy & sell up to 5 days holiday each year
• Discount on our services and you get our coveted Cashback Card for free. You’ll also get access to 100s of rewards and discounts through Perkbox
• A matched contribution pension scheme and life assurance up to 4x your salary. You can also access free mortgage advice and a financial wellbeing tool.
• Save as You Earn scheme.
• Family-friendly policies, designed to help you and your family thrive.
• Flexible benefit choices such as Private health insurance, a free Virtual GP, Gym discounts and wellbeing apps.
• Electric Car salary sacrifice scheme through Tusker
• Belonging groups that help UW shape an even more inclusive future.
• A commitment to helping you develop your career journey through learning, coaching and new experiences

You’ve got this far… Hit apply - we can’t wait to hear from you! Worried you don’t hit all the criteria? We welcome applications from diverse and varied backgrounds so get your application in and let’s chat!

Claire Fennell will be your point of contact throughout the recruitment process.

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