Gym Manager - White , West

Gym Manager - White City House, West London

W12 7FR

At Soho House, a s Gym Manager
, you will be a passionate and strategic leader, committed to creating an exceptional member experience while championing health, fitness and wellbeing within Soho Health Club. You will oversee the day-to-day operations of the gym, lead and develop a high-performing team, ensure safety and cleanliness standards are upheld, drive member engagement and contribute to achieving financial targets and broader strategic goals.

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• Every House Membership
• 50% off Food & Drink, 7 days a week
• Staff Room Rate;
  Any Bedroom, Any House, $100 a night
• Private Health and Dental Care
• Life Assurance
• Day off on your birthday
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic:
  Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events:
  From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

• Build and lead a best-in-class fitness team, including trainers, instructors and gym staff
• Manage recruitment, onboarding, performance reviews, training and development
• Promote high team morale and retention through motivation, coaching and recognition
• Set clear expectations and ensure all staff uphold brand and service standards
• Conduct regular team meetings and manage team schedules effectively
• Ensure the team consistently delivers exceptional service and memorable experiences

• Oversee scheduling of classes, personal training sessions and gym floor support
• Maintain gym presentation and ensure all equipment is clean, functional and safe
• Monitor member feedback and usage data to enhance gym programming and member engagement
• Drive participation in group fitness classes and PT sessions
• Collaborate with the Wellness, Spa and F&B teams to ensure seamless cross-referrals and guest experiences
• Lead on key initiatives and activations that align with Soho Health Club’s ethos and goals
• Support the delivery of budgeted targets, KPIs and revenue opportunities
• Achieve KPI’s for class programming and PT sales
• Ensure staffing, scheduling and resources are optimised to reflect business needs
• Monitor and control operational costs while maintaining exceptional standards
• Analyse member usage, sales data and feedback to inform business decisions
• Track and report on member engagement, trainer productivity and class occupancy

• Maintain a high level of safety, cleanliness and professionalism across the gym
• Ensure all equipment is regularly maintained, serviced and compliant with health and safety regulations
• Uphold all health & safety procedures including risk assessments and incident reporting
• Ensure gym staff are trained in safety procedures and certified where necessary
• Monitor and evaluate team standards using feedback tools and internal audits
• Set an example by maintaining a visible presence and actively engaging with members on the floor

• Work with the marketing team to develop campaigns that drive usage and increase member engagement
• Create monthly community fitness programming
• Host events, workshops or wellness activations to build community within the Health Club
• Proactively gather and act upon member feedback to continuously improve offerings

• Identify trends in the fitness and wellness industries and introduce innovative programming
• Build partnerships with fitness brands, guest trainers and wellness experts
• Regularly review the class schedule and fitness offering to ensure relevance and variety