Culture and Engagement, Consultant

Change, Culture and Engagement, Consultant

London, United Kingdom

Our Change, Culture and Engagement (CCE) consultants helps companies to do things they haven’t done before.

We support businesses with people‑centred change. This might include aligning teams as part of a merger, helping ope rationalise a new strategy, creating a culture that helps maintain competitive advantage, supporting the arrival of new leadership, and more.

Our approach is people‑focused, and research‑based. We stay apprised of the latest thinking in industrial sociology, organisational design, engagement, organisational psychology and corporate culture.

We have indicative intellectual property that helps give direction, tools and structure to CCE consultants. However, flexibility, discipline and experience are also key to our work. No two assignments are the same. While we maintain the highest quality standards, consultants in the team need to have good judgment and a high customer‑service ethos.

We are looking for a Consultant to join the CCE team at Teneo in London in our Blackfriars office. A Consultant in the CCE team plays a pivotal role in providing services and advice that changes employees’ lives and business fortunes. A Consultant will be expected to support in the delivery of the day‑to‑day for projects. The successful candidate will have the following skills and experience:

• Experience working on projects in a complex business environment
• Experience in managing a variety of stakeholders
• Experience presenting complex ideas to internal and external stakeholders
• A genuine interest in people and how they operate in an organisational setting
• Experience in making recommendations based on data and knowledge
• Ambition and aptitude for seeing a project through from prospect to completion
• Experience in working in service industries
• An ability or willingness to learn to facilitate workshops
• Willingness to prospect, and to write and deliver new business pitches
• Previous consultancy experience
• Previous work in change communications, change management, company culture or employee engagement
• Work in a large, complex multi‑national organisation
• Academic training in disciplines such as psychology, political science, human resources management, statistics or economics
• Comfort with timesheets, budgeting and billing

Business acumen

• Ability to read and understand the media’s business pages
• Knowledge of different sectors of the economy and how the economy works at a high level
• Some basic numeracy
• Ability to read a balance sheet
• Familiarity with the working of Boards and corporate governance
• Knowledge of associated issues like ESG, DEI, ERGs, TUPE, and OD.

Client

• Willingness and ability to support the client teams of major projects, reporting back to the team and the client on progress and key deliverables
• Ability to support day‑to‑day liaison with clients, understanding how their priorities may change, setting clear expectations and ensuring that team leaders are aware of any potential issues
• A demonstrated understanding and empathy for the strategic challenges our clients face, and the ability to make relevant suggestions for how they should respond
• Ability to support in creating compelling, concise and professional presentations for clients that you either deliver yourself or are delivered by your colleagues

Team

• Ability and willingness to manage and prioritise workload when working on multiple different projects
• Desire to keep team leaders abreast of progress and aware of issues and opportunities
• Supportive of junior colleagues, ensuring they are thoroughly briefed and understand what is expected
• A passport and the ability and willingness to travel internationally when required (currently quite rare)
• Skilled at managing upwards
• Able to support in shaping the direction of a client account: anticipating client needs and identifying opportunities to add value and expand relationships
• Comfort working in international and multi-disciplinary teams

• Educated to degree or equivalent level in a related field
• A minimum of 3 - 6 years’ experience in a comparable role
• Strong and demonstrable written and verbal…