Data Analyst

LOCATION:
Pier Walk, London

SHIFT PATTERN:
Monday - Friday, 8am - 5pm, 40 hours per week

SALARY: £38,000.00 per annum

The Data Analyst role will support the TfL Mechanical & Electrical contract to support contractual performance and data consistency. The candidate will work within the performance management team working alongside a lead data analyst to ensure consistent operational performance management of our data.

• Data entry
• Data processing
• Data analysis and reporting
• Consolidating data
• Understand the current systems and work towards improving the data relationships between different systems
• Reviewing data collection processes and assessing the validity of the information stored
• Identifying anomalous data and examining and eliminating processes or procedures that contribute to unreliable data
• Working closely with relevant teams to ensure that the data collection and storage systems are secure and robust
• Create interactive reports & dashboard with Power BI

This is a challenging role that will require good analytical and project management skills.

• Microsoft Excel: high level of skill and experience
• Collect, review, analyse and maintain contract performance data and use it to support contract delivery
• Produce dashboard reports from contract delivery data to assist contract compliance, budget and strategic reviews and trends
• Identify and implement quality and efficiency improvement initiatives; identify inefficiencies across the contract
• Assist in the development of the innovation plan for service delivery improvements
• Engage business leaders and senior operational managers across the business to ensure best practice and operational efficiencies are implemented
• Understand, anticipate and deliver customer (internal and external) needs while building effective relationships
• Efficiently respond to both internal and external customers through effective communication and personal accessibility
• Ensure customer satisfaction is high
• Carry out other admin tasks as directed

• 24/7 GP:
  Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:
  • Perks: discounts, gift cards, cashback, and exclusive offers
  • Life:
    Search for resources and tools on topics ranging from family and life to health, money and work
  • Support:
    Online chat or telephone service for urgent support in a crisis

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.