Partner Relations Manager

London, United Kingdom | Posted on 02/06/2026

We are seeking a proactive and relationship-focused Partner Relations Manager to lead and develop our accommodation partner network. Reporting directly to the Partnership Sales Manager, you will be responsible for managing relationships with both existing and prospective property partners, ensuring our portfolio remains competitive, accurate and aligned with client demand.

As the primary point of contact for accommodation partners, you will play a key role in maintaining strong commercial relationships, identifying new opportunities, negotiating favourable terms and ensuring property information, rates and promotional content are accurately maintained across all platforms.

This role combines relationship management, commercial awareness, portfolio development and operational excellence. You will work closely with Account Management, Marketing and Business Development teams to ensure our partners receive exceptional support while helping deliver the best possible accommodation solutions for our clients.

• Build, develop and maintain strong relationships with existing and prospective accommodation partners.
• Act as the primary contact for partner enquiries, support requests and ongoing account management.
• Maintain regular communication with partners to strengthen relationships and identify opportunities for mutual growth.
• Conduct regular account reviews and performance discussions.
• Represent Checkin Apartments as a trusted and professional partner within the serviced accommodation sector.
• Identify and onboard new accommodation partners that complement and strengthen the existing portfolio.
• Manage the partner onboarding process from initial discussions through to system setup and launch.
• Continuously review portfolio coverage, quality and competitiveness in line with client requirements and market demand.
• Research emerging accommodation trends and identify opportunities to expand product offerings.

• Negotiate commercial agreements, commission structures, rates and promotional opportunities with accommodation providers.
• Work with partners to maximise availability, secure competitive pricing and enhance client value.
• Review partner performance and identify opportunities to increase production and revenue.
• Support strategic initiatives that drive portfolio growth and commercial success.

• Ensure all property content, rates, promotions, facilities and terms are accurately maintained across internal systems, websites and booking platforms.
• Regularly audit partner information to ensure accuracy, consistency and compliance.
• Manage property updates, new openings, refurbishments and promotional campaigns.
• Maintain high standards of data quality and attention to detail across all platforms.

• Work closely with Account Management teams to support client requirements and resolve partner-related issues.
• Collaborate with Marketing on partner campaigns, content creation, promotional activity and property features.
• Support Business Development by identifying suitable accommodation solutions for new opportunities and key accounts.
• Share market insights and partner intelligence with the wider business.

• Schedule and attend regular property visits, familiarisation trips and partner meetings.
• Stay informed on new developments, refurbishments and emerging accommodation trends.
• Represent the company at industry events, networking functions and partner-hosted events, including occasional evening commitments.

As a growing team, we value people who are proactive, adaptable, and willing to roll up their sleeves. You'll be comfortable switching between strategic partnership development and the day-to-day tasks needed to deliver outstanding results.

• Minimum of 3 years' experience within serviced apartments, hospitality, corporate housing, travel, accommodation partnerships or a related sector.
• Proven ability to build and maintain strong business relationships with external partners and stakeholders.
• Excellent communication and interpersonal skills, both written and verbal.
• Strong commercial awareness with the confidence to negotiate and influence effectively.
• Highly organised with the ability to manage multiple projects, deadlines and priorities simultaneously.
• Exceptional attention to detail and commitment to maintaining accurate information across systems.
• A proactive, solutions-focused mindset with the ability to identify opportunities and implement improvements.
• Comfortable analysing data, reviewing performance metrics and making commercially informed decisions.
• Confident using CRM systems, databases and business software platforms.
• Experience managing website content or property databases would be advantageous.
• Comfortable working with rates, pricing structures and financial information.
• Self-motivated and capable of working…