Supply Planner; FTC

Supply Planner (6 month FTC)

Ideally be available from July 2026 to Dec 2026.

We are a premium chocolate manufacturer established in 1845 operating in over 86 countries around the world. Guided by our Global purpose to Enchant the World with Chocolate and UK vision of Creating Moments to Make Everyone Feel Special, we have around 400 team members in the UK across our Head Office, Retail, and Field Sales divisions. We are a Top 20 Great Place to Work and are proud of our incredible people, our unique values-led culture and our iconic market leading brands such as LINDOR & GOLD BUNNY.

We’re also proud of being one of the few ‘bean-to-bar’ chocolate makers in the world, where we control every step of our chocolate production.

This role is based in Richmond Upon Thames, London (Hybrid Working: in the office 60% and WFH 40%).

We have an exciting opportunity where you could be a part of our incredible team. In this role you will take responsibility for maximising availability across the product portfolio, liaising with numerous stakeholders, both internal and external, to ensure the timely flow of goods into the UK warehouse to meet customer demand, efficient stock levels and budgetary requirements.

• Calculate monthly net requirements for the designated factories to maintain flow of supply into the UK, as well as to attain optimum target stock levels
• Review and present latest supply requirements in monthly cross-functional meeting, in order to ratify supply plan and variances to Budget
• Place orders upon factories, based upon agreed lead time and capacity availability
• Foster a close and collaborative working relationship with manufacturing plants through weekly teleconferencing and factory visits
• Work closely with the factories, 3PL and logistics partners to ensure the smooth flow of inbound deliveries into the warehouse
• Proactively communicate stock and service risks, in order to minimise negative impact on customers and business goals
• Actively participate in relevant monthly S&OP reviews, cross-functional work-groups and team meetings
• Generate weekly and monthly supply planning reports, reflecting status updates and KPI tracking
• Identify and manage stock shortages and over-stocks, and recommend mitigating actions
• Conduct root-cause analysis for supply chain issues and variances, defining and performing corrective action plans to avoid reoccurrence

• Demonstrable supply planning or supply chain experience, preferably gained within an FMCG organisation
• Proficient in the use of planning systems (e.g., "SAP")
• Computer literate, with advanced use of Excel and MS Office, as well as some exposure to BI software platforms
• Highly numerate and able to analyse and interpret large amounts of data
• Demonstrable analytical and problem‑solving skills
• Proactive in making improvements and achieving results, in order to meet company and team targets
• Strong presentation skills and the ability to influence and develop strong working relationships both internally and externally
• Excellent organisational skills—able to prioritise tasks and resolve issues within a fast‑paced environment
• Precise attention to detail
• Enthusiastic team player with a can‑do attitude and strong work ethic
• Fluency in spoken and written English

Internal Level 1.c. Salary range for the Supply Planner is £45,000 – £50,000 (pro‑rata). Benefits include bonus, pension, life cover, chocolate allowance, chocolate giveaways, chocolate discount, birthday day off and additional perks.

In return for everything that you’ll bring, we can offer you an exciting role in a fast‑growing organisation, where we’ll provide an environment where you will thrive, feel supported and fulfil your career aspirations. We also support your physical and mental wellbeing, offering a competitive compensation and benefits package.