Inventory Control Manager Jessica McCormack GB Inventory & Pricing C

Based in the Safe Room at our flagship store, the Inventory Control Manager leads the Inventory Control function for the UK business. The role oversees stock integrity, team performance, safe room security, and all inventory control processes. Managing the Inventory Control Specialists, you ensure that stock movement, storage, auditing, and reporting are executed to the highest standard.

You are responsible for exceptional data accuracy, proactive variance management, and alignment across Finance, Operations, Production, and Retail. This is a hands‑on management role requiring strong organisation, analytical capability, accountability, and care when handling high‑value goods.

• Organise and lead regular stocktakes across all business areas, including Retail, Workshop, and Production.
• Own the preparation, distribution, and maintenance of all stocktake files and related software (e.g. ERP outputs, Excel count sheets).
• Produce stocktake variance reports, investigate discrepancies end‑to‑end, and ensure corrective actions are taken. Examples of investigation techniques include review of item ledger entries, transaction history, and cross‑department communication.
• Analyse trends, identify root causes, and drive process improvements to reduce variances and stock loss.
• Continuously refine stocktake methodology, count procedures, and reconciliation processes to improve efficiency, accuracy, and auditability.
• Proactively identify operational weaknesses and propose solutions that reduce stock loss and administrative overhead.
• Maintain clear audit trails for all variance investigations, stock adjustments, and stock movements, ensuring documentation is complete, accessible, and audit‑ready.
• Lead post‑stocktake review sessions, presenting findings, variances, recommended adjustments and process improvements to leadership, posting approved adjustments after the review.

• Lead, support, and develop the team of Inventory Control Specialists. Set daily priorities and ensure all tasks are executed to exceptional standards, with a focus on accuracy, process compliance, and service to the wider business.
• Create a positive, collaborative environment that empowers team members to excel.
• Train team members on SOPs, inventory processes, stock handling standards, safe room protocols, ERP usage, and investigative best practice.
• Conduct performance management, ongoing coaching, and hiring as required.
• Foster cross departmental relationships to ensure seamless workflows.

• Develop a strong, practical understanding of all Jessica McCormack SOPs and ensure full compliance within the Inventory Control team.
• Act as first point of contact for all daily interactions within the Safe Room and for business partners requiring stock support.
• Allocate and organise daily workflow for the Inventory Control team, balancing urgent requests with long term tasks.
• Manage incoming queries from across the business, delegating appropriately while ensuring timely and accurate completion.
• Oversee all inventory transactions, ensuring timely and correct processing on our stock management system across all store locations and departments.
• Ensure correct handling, logging, and storage of all stock and client‑owned items.
• Serve as the primary point of contact across departments for all stock‑related queries, escalations, and process clarifications.
• Maintain operational excellence in stock movement processes including picking, replenishment, transfers, events stock, loans, B2B and B2C orders, and packaging.

• Maintain compliance with physical security processes, safeguarding high‑value items.
• Keep a clean, organised and efficient safe room, ensuring health & safety compliance.
• Understand, implement and monitor security protocols, escalating any issues.
• Plan team shift rota, ensuring safe room coverage during all operational hours.

• Ensure accurate inventory records across ERP, company files, and physical stock.
• Conduct ongoing data validation, reconciliation, and cycle count analysis to maintain exceptional stock accuracy.
• Produce monthly…