Product Manager, Biometrics Fraud; FTC

Staff Product Manager, Biometrics Fraud (Fixed Term

Contract:

6‑8 months)

Location:

City of London, Hybrid (3 days onsite)

Onfido, an Entrust company, is growing fast. We are entering new markets and verticals across Europe to meet the needs of our customers.

Reporting to the Senior Product Director of Document and Biometrics, you will drive the development and execution of our product strategy, with a particular focus on launching Biometric Authentication products.

You will ensure alignment with business goals and customer needs, working closely with cross‑functional teams to deliver high‑quality products that meet market demands.

The key focus of this role is to help us develop our product in a relatively new market. The role is suited for someone who is skilled at exploring new market opportunities; who has a good grasp of the commercial considerations around our target customer and willingness to pay; and is brilliant at influencing senior stakeholders to get alignment on direction, with a bias to action.

• Conduct market research and competitive analysis to identify opportunities and trends in the Biometric Authentication space.
• Gather and prioritise key product requirements and customer willingness to pay for a new product in this space, based on customer feedback, market needs, and business objectives.
• Define and communicate the product vision, strategy, and roadmap for Biometric Authentication.
• Collaborate with Engineering, Design, Marketing, and Sales teams to develop and launch new Biometric Authentication products.
• Create detailed product specifications and user stories.
• Manage the product lifecycle from concept to launch and beyond.
• Monitor product performance and gather insights to drive continuous improvement.
• Act as the primary point of contact for all product‑related inquiries and decisions.
• Mentor and guide junior product managers and team members.

• Bachelor’s degree in Business, Engineering, Computer Science, or a related field.
• 8+ years of experience in product management.
• Proven track record of successfully launching and managing products; experience in Financial Services highly preferred.
• Strong analytical and problem‑solving skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast‑paced, dynamic environment.
• Experience with Agile methodologies and product management tools.

• MBA or management consultancy experience is a plus.
• Experience with pricing SAAS products.
• Experience of launching and managing products specifically in the Identity Verification or Authentication industry.

Entrust is an EEO/AA/Disabled/Veterans Employer.

Entrust values diversity and inclusion and is committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities. If you require an accommodation, contact