Delivery Manager; Research Operations

Delivery Manager (Research Operations) £37,000 - £41,000 plus benefits

Reports to Senior Delivery Manager (Research Operations and Communications). Directorate:
Research & Innovation.

Contract:

Permanent.

Hours:

Full time 35 hours per week.

Location:

Stratford, London. Office-based with high flexibility (1-2 days per week in the office).

• Drive and lead the delivery of cross-department projects, responsible for planning, delivery, reporting and resolving blockers.
• Matrix-manage cross-departmental project teams and lead teams of varying size, creating accountability and collaboration.
  
  Collaborate with Sponsor and Business Owners to define vision, objectives, milestones, governance and roadmap.
• Establish governance frameworks and manage decisions and escalations.
• Take direct accountability for stakeholder expectations and maintain strong working relationships.
• Develop clear plans with deliverables, milestones, dependencies, risks and mitigations.
• Monitor project progress and adjust plans to meet goals and best practice standards.
• Provide briefing materials for key meetings with external stakeholders.
• Oversee cross-departmental activities and key priorities aligned with governance points.
• Own departmental meeting planning and collaborate with internal communications teams on events.
• Support operational planning and reporting for the department.
• Monitor department objectives and work plans, reporting to the Director and Leadership Team and identifying risks.
• Contribute to wider Planning & Delivery Team activities by embedding a consistent project delivery framework.

• Strong project management track record with delivery across diverse projects.
• Knowledge of formal project management methodology such as APM or Prince
  2.
• Highly organised, able to set and meet demanding deadlines and hold others accountable.
• Ability to build effective relationships with broad stakeholders and influence with consensus.
• Strong analytical skills, bringing structure to complex problems and presenting data concisely.
• Conflict resolution skills, confident discussing difficult issues and influencing solutions at all levels.
• Self‑starter with capacity to work independently and deliver day‑to‑day workload with minimal supervision.
• Strategic thinking beyond immediate issues.
• Excellent IT skills including Microsoft Office and Office 365.

Generous benefits package, a wide range of career and personal development opportunities, high‑quality tools and support for wellbeing.

We actively encourage applications from people of all backgrounds and cultures, particularly those under‑represented in the workforce. We are committed to equality, diversity and inclusion throughout the application and employment process.