Capabilities Partner

Role Purpose

The Capabilities Partner is responsible for partnering with UK & Ireland Human Health stakeholders to identify, shape and deliver strategic capability and learning solutions aligned to Global Human Health L&D strategy. The role combines strategic capability partnering with accountability for training and engagement planning, delivery and evaluation to support business performance and organisational effectiveness.

• Partner with UK & Ireland HH stakeholders to identify current and future capability requirements aligned to business priorities.
• Translate business needs into clear capability strategies, learning plans and training interventions.
• Lead the development and execution of annual training and engagement plans for defined populations.
• Coordinate and deliver training solutions across product, skills and capability development, working with subject matter experts and cross‑functional partners.
• Leverage global, regional and local learning resources to deliver compliant, effective solutions.
• Apply appropriate evaluation methodologies to assess impact and inform continuous improvement.
• Maintain awareness of the external healthcare and NHS environment to ensure capabilities remain future‑focused.
• Building and maintaining a process for audit‑ready records of training & interventions across UK & Ireland HH.
• Strengthen selling capability by translating brand strategies, disease education, and product knowledge—including new product launches—into compliant, high‑impact learning plans and blended training solutions that drive confidence, effectiveness, and performance in the field.
• Collaborate with Brand Leads to deeply understand brand objectives, disease areas, and target customer needs, translating these into effective, compliant learning programs and launch training, customer engagement and commercial skills.
• Lead the onboarding and ongoing development of field representatives, with a strong focus on commercial selling excellence, disease education, and product differentiation.
• Facilitate and deliver training sessions across brands and products, applying commercial selling best practices to ensure learning is practical, relevant, and immediately applicable in the field.
• Regularly review, refresh, and enhance existing learning materials to ensure ongoing alignment with brand strategies, market dynamics, disease knowledge, and selling effectiveness.

• Experience in Pharma is strongly desirable
• Capabilities business partner with strong learning and development experience
• Focused on measurable behavioural and performance outcomes
• Operates effectively in a matrixed, fast‑paced environment
• Balances strategic insight with hands‑on delivery and execution
• Proven ability to design and deliver training programmes with clear, measurable business impact.
• Capacity to build trusted relationships and influence stakeholders across a complex organisation and demonstrated ability to work within a matrix management environment.
• Innovative, growth‑mindset approach with comfort working in fast‑paced, dynamic environments.
• Highly effective communicator, able to engage and collaborate across diverse teams and functions.
• Proven experience in training and development, learning facilitation, or capability building
• Strong facilitation, storytelling, and presentation skills

Brand Strategy, Business Decisions, Business Management, Business Process Creation, Capability Development, Customer Engagement, Design Thinking, Facilitating Learning, Innovative Learning, Instructional Design, Market Trends, Training Content Development, Training Evaluations, Training Needs Assessment, Training Porgrams, Training Program Management