Operations Manager; FTC

Operations Manager – London Market Insurer (12-Month FTC)
£85,000 – £100,000 + Benefits | London (Hybrid – 4 Days Office, Fridays WFH)

A leading London Market insurer is looking to hire an Operations Manager to support a high-profile technology and transformation project already underway. This is a newly created role offering the opportunity to play a key part in both business-as-usual operations and strategic change delivery.

Working closely with the Head of Operations, you will help ensure the smooth running of the business while contributing to a range of operational, systems, and process improvement initiatives during a critical growth phase.

This is a broad and hands‑on Operations role with exposure across multiple areas of the business.

Responsibilities include:

• Supporting the day‑to‑day operational running of the business, ensuring processes and controls are adhered to
• Contributing to ongoing transformation and technology initiatives
• Assisting with process documentation, improvement, and implementation
• Monitoring data quality and operational performance across systems
• Supporting vendor management and resolving system/data issues
• Assisting with audit, compliance, and regulatory reporting activities
• Supporting business continuity planning and operational risk management
• Building strong relationships with internal stakeholders and external partners

You’ll play a key role in balancing operational delivery with project demands, helping to drive efficiency and continuous improvement across the function.

• Strong London Market insurance experience (essential)
• Proven background within Insurance Operations
• Experience supporting or working alongside technology, change, or transformation projects
• Comfortable working in a fast‑paced environment with competing priorities
• Strong communication and stakeholder management skills
• A proactive, hands‑on approach with a focus on delivery and improvement

• Salary between £85,000 – £100,000 depending on experience
• 12-month fixed‑term contract with strong potential for extension
• Hybrid working – typically 4 days in the office, with Fridays off
• Opportunity to join a growing business during an exciting transformation phase
• High level of visibility, ownership, and impact

• 2‑stage interview process (quick and efficient)
• Urgent requirement – immediate start preferred

If you’re an experienced Operations professional looking for a broad, high‑impact role within the London Market
, this is an excellent opportunity to get involved in meaningful change while working within a collaborative and supportive team.

Apply now or get in touch for more information.