Product Manager

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We're building the next generation of employee benefits infrastructure.

At Happl, we help global teams design, manage, and scale benefits that actually work for their people by using AI, across flex allowances, benefits, insurance, recognition, and wellbeing, all in one intelligent platform.

Happl is backed by leading investors such as YCombinator, 6

Degrees Capital, and more, known for backing leading companies such as Deel, Rippling, Airbnb, Coinbase, Dropbox, and most recently was awarded a place in the UK's top 100 startups for 2026.

As a Product Manager at Happl, you'll own the experience that employees and admins have every single day. That means the interface an employee opens to explore their benefits, the tools an HR admin uses to manage a global programme, and every AI-powered moment in between. You'll decide what gets built, why it matters, and what great looks like.

This isn't a role for someone who maintains a roadmap. It's a role for someone who reimagines one. You'll bring genuine curiosity about how people experience products, a sharp instinct for what makes something delightful rather than just functional, and a forward-thinking perspective on where AI is taking the future of work and benefits. You'll work directly with Engineering, Design, Customer Success, and our customers themselves - turning insight into product decisions that compound over time.

The experience layer of Happl is one of our most powerful differentiators. When an employee genuinely loves using a benefits platform, and when an admin can run a complex global programme with confidence, that's what drives retention, advocacy, and growth. You'll be the person who makes that a reality.

• Owning the product vision and roadmap for the employee and admin experience on Happl, balancing near‑term customer needs with a bold, long‑term view of where the product should go
• Conducting deep user research with both employees and HR admins to understand pain points, motivations, and unmet needs - then translating those insights into product decisions with conviction
• Designing and shipping features that make benefits genuinely intuitive and personal for employees, reducing friction, increasing engagement, and creating moments of real delight
• Building admin tools that give HR and Finance teams clarity, control, and confidence - turning complex global benefits management into something that actually feels manageable
• Defining and owning the AI‑powered features that make Happl smarter - from intelligent recommendations and personalised nudges to automated workflows that save admins hours every week
• Working in close partnership with Engineering and Design to bring ideas to life quickly, iterating based on data and feedback without losing sight of the bigger vision
• Setting clear success metrics for every feature and initiative, using product analytics to understand what's working, what isn't, and what to do next
• Engaging directly with customers and prospects to validate ideas, gather feedback, and ensure the roadmap stays grounded in real‑world problems rather than internal assumptions
• Staying obsessively current on product design trends, AI capabilities, and the evolving landscape of HR technology and employee experience - bringing ideas that keep Happl genuinely ahead
• Partnering with Customer Success and Solutions teams to ensure new features are adopted well, understanding where customers are struggling and feeding that back into the product
• Communicating product direction clearly to the whole company, creating alignment and excitement around what's being built and why it matters
• Using AI tools like Claude and ChatGPT to accelerate your own workflows - from research synthesis and spec writing to competitive analysis and customer insight summaries

• 3+ years of product management experience, ideally in a B2B SaaS environment where you've owned both end‑user and admin‑facing surfaces
• A genuine passion for user experience - you think deeply about how people feel when they use a product, not just…