Program Lead
Listed on 2026-06-22
-
Business
Business Development, CRM System, Change Management -
Sales
Business Development, CRM System
The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. We provide cross‑jurisdictional services and have a team of over 13,000 employees in 112 offices worldwide.
Role PurposeThe Programs Lead is responsible for designing, activating, and scaling global revenue programs that drive pipeline generation and revenue acceleration across Sales and CRM. This role owns the end-to-end lifecycle of commercial programs—from strategy and design through execution, adoption, and performance measurement—and ensures that initiatives are embedded, adopted, and delivering measurable pipeline impact.
Key Responsibilities- Design and execute global and regional pipeline generation programs, including target account, top‑client, cross‑sell, upsell, sector/vertical focused go‑to‑market, and CRM‑led growth motions.
- Align programs with Apex’s GTM strategy and regional revenue priorities.
- Translate strategic priorities into clear, executable program charters with defined success metrics.
- Act as the primary program partner to Sales leadership and CRM teams.
- Localise programs with Country Heads and Regional Leaders while maintaining global consistency.
- Ensure teams understand what to run, how to run it, and why it matters.
- Drive field adoption through communication, playbooks, and enablement.
- Own program governance, cadence, and delivery discipline.
- Define KPIs for pipeline creation, conversion, velocity, and revenue contribution.
- Run program reviews with Sales, CRM, and Revenue Strategy to track progress and course‑correct.
- Prioritise, sequence, and ressource programs across regions.
- Partner with Revenue Strategy, Revenue Analytics, Marketing, Alliances, and Enablement & Tools teams.
- Act as the single point of accountability for program execution across functions.
- Use analytics to identify which programs drive the highest‑quality pipeline and revenue outcomes.
- Identify best practices, scale successful programs globally, and sunset low‑impact initiatives.
- Feed learnings back into GTM strategy and future program design.
- Global & Regional Sales Leadership
- CRM Leadership
- Country Heads
- Revenue Strategy
- Revenue Analytics
- Marketing & Alliances
- Enablement & Tools Teams
Must‑have: 5–10+ years in sales programs, revenue activation, GTM programs, sales operations, or commercial roles. Strong experience driving pipeline generation and activation programs in complex B2B environments. Preferred background in financial services, fund administration, fintech, or regulated industries. Proven ability to work effectively with Sales and CRM leadership across regions, lead cross‑functional initiatives without direct authority, and maintain a strong program‑management discipline.
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