Operations and Improvement Consultant - Process Optimisation in Financial Services

Operations and Improvement Consultant - Process Optimisation in Financial Services

We are actively recruiting for the Consultant and Senior Consultant level. The role focuses on Financial Services, specifically Banking and Wealth & Asset Management portfolios.

Our primary areas of focus are:

• Operational effectiveness and efficiency through Lean and Six Sigma techniques
• Process optimisation
• Change and implementation management
• Training development and delivery

We seek a talented individual with experience in financial services cost optimisation and operational improvement.

• Core experience delivering operational improvement across front, middle and back office service areas
• Proven experience leading assignment work streams, assignments and teams
• Experience delivering similar projects ideally within the Financial Services sector
• Track record of realising business benefits and outcomes
• Experience deploying advanced techniques such as digital technologies, cost improvement, and change management
• Leadership skills in large and diverse project teams
• Confidence to work across multiple levels of an organisation and influence senior stakeholders
• Aptitude for delivering creative and innovative solutions

The ideal candidate will also have:

• An interest in developing new business
• Ability to work independently, building excellent relationships with stakeholders and delivering high customer service standards
• Excellent interpersonal and team working skills; a natural integrator
• A drive for personal and professional progression
• Prior consulting experience with a large consultancy or internal consultancy function highly desirable
• Lean Green or Black Belt certification desirable

Our consultants are expected to be hands‑on, working closely with clients to bring expertise in solving operational and supply chain challenges.

In addition to a formal benefits package, we provide opportunities, support, training and coaching for career development.

• Health and lifestyle perks with private healthcare
• 25 days annual leave (plus an extra half day on Christmas Eve) and the option to purchase 5 additional days
• Generous pension scheme
• Community and charity‑based initiatives participation
• Annual performance‑based bonus
• Company share ownership
• Tax‑efficient benefits (cycle to work, give‑as‑you‑earn)

We’re committed to advancing equality. We recruit, retain, reward and develop our people solely on their abilities and contributions, without reference to age, background, disability, genetic information, family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity, political belief, veteran status, or any other aspect of human difference. We welcome applications from under‑represented groups.

Adjustments or accommodations – please contact recruitm if you need adjustments in the recruitment process.

Security clearance requirements:
Certain UK roles require a UK security clearance and baseline personnel security standard background checks. Applicants must meet residency requirements—British citizenship or five years continuous residency in the UK—to be eligible for clearance. Please review the UK Government’s guidance on security vetting before applying.