Head of Strategic Accounts & Business Development

Barbican - Hybrid Working | Commercial | Permanent | Full Time

Competitive Salary Available, Depending On Experience

37.5 Weekly Hours

At Nuffield Health, our purpose is to build a healthier nation. We are seeking a dynamic and commercially astute leader to head up Strategic Accounts and Business Development across our corporate portfolio. This is a high-impact role responsible for leading the sales and client management of a large, complex client base, spanning over 1,000 organisations and 200,000 employees who benefit from Nuffield Health services.

You will take full ownership of corporate client relationships, driving sustainable sales growth, retention and profitability while delivering against ambitious performance targets.

Acting as the external "face" of Nuffield Health across Primary Care, Fitness and Secondary Care services, you will build and strengthen senior relationships across the corporate market, underpinned by a deep understanding of client needs, market dynamics and our service offering. You will lead, inspire and develop a high-performing team, setting clear direction for target markets, sales strategy and business development activity, and working cross-functionally with clinical, product and operational teams to drive innovation and deliver outstanding client outcomes.

• Define and deliver the corporate business development and sales strategy
• Identify priority markets, build pipeline, and drive new business conversion
• Own senior relationships with key clients and intermediaries, acting as the external face of Nuffield Health
• Lead client growth and retention across the corporate portfolio
• Drive commercial performance using pricing, marketing and CRM to maximise value and profitability
• Build and expand cross-referral opportunities across Fitness, Primary Care and Secondary Care services
• Stay ahead of market trends, innovation and competitor activity to inform strategy
• Lead, coach and develop a high-performing sales and account management team
• Set clear objectives, monitor performance and ensure delivery against targets
• Ensure all activity is well-planned, targeted and delivers strong client outcomes and satisfaction

• Proven experience in leading and developing high-performing teams
• Strong background in corporate or healthcare-related markets
• Demonstrated ability to translate strategy into operational delivery and results
• Excellent stakeholder management and relationship-building skills (internal and external)
• Commercially astute with strong understanding of customer needs and market dynamics
• Confident communicator with excellent presentation skills
• Strong IT and CRM capability
• A proactive, self-starting mindset with a focus on continuous improvement
• Visible, credible and influential leadership style