Resource Operations Assistant Manager

Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. In the UK they span 14 offices across the nation and have over 3,400 professionals, with 190 partners. They have a clear purpose and a shared commitment to shape a better future.

You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You will work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team.

As a Resource Planner within our National Resourcing Team, you will support the effective deployment of people across the Audit service line. You will manage a defined portfolio, coordinate day‑to‑day resourcing activity, and work closely with engagement teams and client managers to ensure work is allocated appropriately and in line with business priorities.

• Manage and action resourcing requests using the scheduling system, Retain, ensuring accuracy and timely updates.
• Take ownership of your inbox, responding to queries and progressing actions from stakeholders.
• Support planning cycles by coordinating data updates, performing checks, and assisting in resolving scheduling issues.
• Help identify and resolve portfolio conflicts through clear communication, simple scenario analysis, and 1:1 conversations with stakeholders, seeking support from senior team members where appropriate.
• Build positive, professional relationships with your stakeholders and engagement teams.
• Act as a reliable point of contact for queries relating to resource availability, allocations, and scheduling.
• Provide clear and timely updates to stakeholders, ensuring expectations are managed throughout.
• Support the team in managing competing priorities using a practical, solutions‑focused approach.
• Work through resourcing challenges with guidance where needed, demonstrating good judgement and attention to detail.
• Maintain a calm and organised approach during busy periods or when priorities shift.
• Assist with onboarding new joiners across onshore and offshore teams.
• Help ensure new starters are allocated People Managers, Buddies, and suitable early‑stage work to support a smooth transition into the business.
• Maintain accurate, up‑to‑date information in Retain through regular checks and updates.
• Produce weekly MI reports and highlight any emerging trends, issues, or capacity concerns to the Resource Manager.
• Escalate risks or utilisation concerns in a timely and clear manner.
• Identify small process improvements that support consistency and efficiency across the resourcing team.
• Contribute to team initiatives aimed at strengthening operational processes and ways of working.

• Clear, confident communication and strong relationship‑building skills.
• Strong organisational ability and effective workload management.
• Collaborative mindset with a willingness to learn.
• Experience in resourcing, workforce planning, scheduling or similar operational environments.
• Confidence using data and sound judgement to support decisions.
• Ability to prioritise and adapt in a fast‑paced environment.
• Proactive, solutions‑focused approach with a drive for continuous improvement.

At Forvis Mazars diversity, equity and inclusion are central to our values. We value our people's unique backgrounds, perspectives, and experience, and know this diversity creates better outcomes for our clients. We seek to attract, develop, and retain the best talent, inclusive of sex, ethnicity, disability, socio‑economic background, sexual orientation, gender identity, nationality and faith. We select candidates based on skills, knowledge, qualifications and experience and aim to support all our team members to reach their potential.

Ready to Grow, Belong, and Impact? Apply now and join us at Forvis Mazars!