Principal Product Designer

About Us

Every business needs to know who they’re really working with whether it’s suppliers, investors, partners, or third parties. At Xapien, we’re reinventing how organisations do that, combining speed, scale and accuracy with cutting‑edge AI.

Since 2018, we’ve grown from a deep-tech startup to a global player in AI-driven due diligence and risk intelligence. 2024 was a landmark year as we closed a $10M Series A, earned recognition in the Chartis Risk Tech
100® and Everest Group’s Leading 50™, and expanded our products, markets and customer base.

2025 was even bigger: With new regulations, rising compliance pressure and growing reputation risks, organisations everywhere are demanding smarter, faster ways to work and they’re turning to us. Customers worldwide from global law firms and private banks to universities and nonprofits rely on Xapien to turn days of manual research into trusted insights, delivered in minutes.

Our momentum so far

Customers in a diverse range of industries, with particular growth in wealth management, financial services and supply chain onboarding.

Demand accelerating beyond our UK headquarters, across multiple continents with new customers in the Middle East, Asia, and Oceania.

Why this is an exciting time to join

This isn’t just another job role; it’s an opportunity to shape the future of the due diligence industry with a market‑leading product trusted by global organisations. Whether you’re in marketing, communications, sales, or finance, you’ll play a critical role in driving growth, building credibility, and defining how we connect our product to a rapidly evolving market.

We’re scaling fast with more customers, more releases, and bigger regulatory and market challenges. Expectations are rising, due diligence now means real‑time insight, delivered efficiently and with impact. You won’t just be executing campaigns, closing deals, or managing numbers, you’ll be influencing strategy, optimising processes, and helping position a brand that’s setting the new standard for trust and transparency.

For people who love learning, innovating, and making an impact that matters now is the moment to be a part of Xapien.

As Principal Product Designer at Xapien, you'll lead the way through brand‑new design challenges, building intuitive and delightful experiences for our users. The backstage of our product is genuinely complex deep tech — but our job is the opposite: to demystify AI and make it effortless for anyone to use, from a highly specialised analyst to someone doing research for the very first time.

This is the most senior individual‑contributor design role in the company. You will own and advance our design strategy, set the bar for craft and user experience, and act as the design conscience of the product. You'll be an advocate across the business for great UX, and a trusted partner to Product and Engineering leadership.

A defining part of this role is designing for AI. Our users need to trust an automated system with high‑stakes decisions, which means designing for explainability, evidence and provenance, calibrated confidence, and clear human‑in‑the‑loop control. You'll shape how AI‑generated findings are surfaced, sourced and acted on — turning model complexity into clarity people can rely on.

This is a rare opportunity to lead meaningful, customer‑centric design innovation at a fast‑growing AI company, with a real chance to shape our growth and our users' working lives.

• Own and drive the design strategy to create a cohesive, engaging and visually compelling product experience that aligns with company goals and vision.

• Design for trust in AI — define the patterns that make automated findings transparent, evidenced and explainable, so users understand not just what the system concluded but why, and stay confidently in control.

• Evolve and scale our design system in step with our product vision, integrating deep craft with strategic insight to keep the experience consistent and the team fast.

• Lead the end‑to‑end process — map, plan, analyse, design and ship a lean, well‑reasoned discovery‑to‑delivery process that identifies the highest‑value opportunities across…