Senior IT Manager

As our Senior IT Manager, you’ll be the person who keeps Pixel Artworks running smoothly behind the scenes - making sure our tech is secure, reliable and built for a fast-moving creative studio of 50+ people.

Disciplines:
Operations

Location:

London

Position:
Permanent

You’ll own everything from day‑to‑day support and hardware to accounts, access and data management. You’ll keep our creative servers and storage performing at their best, ensure our network is resilient, and give our people the tools to work securely from anywhere - in the studio or on the road.

You’ll take the lead on cyber security, backup and disaster recovery, so when things go wrong (and sometimes they do), we recover quickly and confidently. Collaboration is a big part of it too - you’ll work closely with Production, Creative, Operations, Finance and Leadership to reduce risk, plan improvements and help shape how we grow.

You’ll bring 5+ years in an IT management or systems engineering role, ideally from a creative, media or production environment. You’ll have solid hands‑on experience across servers, storage, backup and cyber security, and you’ll know your way around Windows environments, networking, identity management and hybrid working setups.

You’re comfortable supporting high‑performance creative machines and remote access, and just as at home talking to leadership about risk and roadmaps as you are resolving a tricky support issue on the floor.

• A clear communicator who can translate technical complexity into plain English for any audience
• Calm under pressure, with a steady approach when things don’t go to plan
• Someone who takes real ownership — spotting risks early and following through on improvements
• Pragmatic and people‑focused, with a genuine enjoyment of helping others
• A relationship builder who works well across teams, from creatives to the C‑suite

• Endpoint protection & patching
• Identity & access management
• Capacity planning
• Security policy & staff training

14 St John’s Square, Farringdon
London
EC1M 4AH

United Kingdom

Pixel Artworks is a Limited Company registered in England and Wales. Company No.