Head of Business Banking Propositions

Location: Greater London

End Date Friday 03 July 2026

Salary Range £0 - £0

We support flexible working –  for more information on flexible working options

Flexible Working Options Hybrid Working

Job Description Summary If you’re motivated by designing propositions that genuinely meet client needs and deliver measurable results, this role puts you at the centre of it. You’ll lead how we identify unmet needs, build differentiated offers and bring them to market at scale, working across teams to deliver better outcomes for clients and stronger performance for the business.

Job Description

JOB TITLE:

Head of Business Banking PropositionsSALARY:
Competitive
* will be discussed at interview stage LOCATION(S) :
London and Bristol

HOURS:

Full Time WORKING PATTERN:
Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

About this Opportunity:

This is a senior leadership role shaping how we design and deliver Business Banking propositions for our target segments.

You'll own the development of segment-led propositions, turning client needs into clear, differentiated proposition offers. You’ll define proposition features, servicing models, channels and influence pricing to grow engagement, retention and lifetime value.

You'll also own value adding services and partnerships, including data-driven services, embedded accounting and rewards. Working closely with Product and Platform teams, you’ll drive Agile, AI-enabled delivery of scalable solutions that improve client outcomes and commercial performance.

What you’ll be doing :

Define and deliver the Business Banking proposition strategy, aligned to target segments and commercial priorities

Lead discovery of client and segment unmet needs and turning them into clear proposition opportunities

Design and evolve tiered propositions for priority sub-segments, including features, benefits, service levels and pricing

Own partner-led services and propositions, encompassing analytics-based offerings, coordinated accounting, and incentive programs

Define servicing strategy and channel design, aligning propositions to the priority sub-segments, channels and service models

Partner with Product and Platform teams to deliver proposition roadmaps, using Agile delivery and clear prioritisation

Develop and prioritise proposition for investment, based on client demand, commercial value and delivery feasibility

Set the commercial plan for proposition performance. Track performance to plan and improve outcomes, including adoption, engagement, revenue and retention

Why join us?

We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone.

What we’re looking for?

Modern product and proposition leadership — experience defining and delivering financial services products and propositions preferably in the context of business/SME banking

Client needs led approach — ability to utilise data, research and insight along with confirmed experience to understand unmet client needs, develop proposition strategy and identify growth opportunities

Commercial and performance focus — experience driving growth, profitability, retention and lifetime value

Bringing value through partnerships - — experience developing partner ecosystem led propositions and value creation.

Enterprise stakeholder influence — ability to lead, communicate effectively and influence cross functional teams across Product, Technology, Operations, Marketing, Data and Risk. Ability to communicate key points succinctly and effectively with senior stakeholders to influence important decisions.

Delivery and governance — experience working in Agile and Iterative environments, building proposition for investment and delivering value within strong risk and control frameworks, with awareness of AI and emerging technologies

Proven ability to build, lead and develop high-performing teams. Drives a strong performance culture focused on customer outcomes, sustainable growth, effective risk management, and inclusive talent development

Actively promotes…