Business Insights Manager

Overview

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Vodafone Partners is a division of Vodafone focusing on building partnerships across the telecommunications industry that create shared success and growth. With 27 partners across 40+ countries we stand on decades of experience in a wide variety of situations and combine real world knowhow with cutting edge technology. Or as we like to say - creating progress through partnership.

The Business Insight manager role exists to create clarity, confidence and control in commercial decision‑making. The role owns the Vodafone Partners Salesforce instance and the commercial pipeline, ensuring that live data, processes and outputs are analytically robust, consistently applied and decision‑ready. Sitting at the intersection of commercial operations, governance and business analysis, the role translates complexity into insight and insight into action.

Through disciplined pipeline ownership, strong business analysis and clear narrative, the role enables senior leaders to prioritise effectively, forecast with confidence and intervene early where risk emerges, shifting the organisation from reactive reporting to proactive commercial management.

You will be an integral member of the Vodafone Partners team, working closely with Partner managers and functional leads, and internal Vodafone stakeholders.

• Own Salesforce as the single source of truth for the commercial pipeline
• Set and enforce pipeline standards for opportunity lifecycle, data quality and confidence
• Own the end‑to‑end pipeline governance cadence, including the monthly pipeline review
• Deliver concise, insight‑led pipeline outputs highlighting key movements, risks and decisions
• Translate ambiguous commercial questions into structured analysis, options and recommendations
• Support senior decision‑making through scenario analysis and impact assessment
• Analyse and simplify commercial and governance processes to improve effectiveness
• Act as a trusted partner to senior stakeholders, constructively challenging inputs and upholding discipline

• Strong business analysis capability applied to commercial or operational decision‑making
• Hands‑on experience using Salesforce in a commercial or operational environment, with responsibility for pipeline management, opportunity data quality and insight generation
• Experience operating in governance‑led environments with senior stakeholders
• Ability to move confidently between detailed analysis and executive‑level narrative.
• Must have technical / professional qualifications:
• Degree in either Business, Economics, Engineering, or related studies

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

• Yearly bonus: 5%
• Annual leave: 28 days + bank holidays + the opportunity to buy/sell/carry over 5 days/year
• Charity days: 5 days/year
• Maternity leave: 52 weeks: the first 13 weeks are fully paid, followed by 26 weeks of half pay
• Private pension:
  You can contribute up to 5% of your basic pay with 2:1 matching from Vodafone up to 10%.
• Access to: private medical, private dental, free health assessments, share save scheme
• Additional discounts:
  Vodafone retail, gym, cinema, cycle to work, season ticket loan

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we…