Group Director - Operations, Platforms & Governance

Group-wide remit across Switzerland, Cyprus, UK and ADGM.

Reporting line:
Group CEO / Group COO.

Key Stakeholders:
Investment Committee, Head of Investments, Finance, Compliance, Technology, External Regulators, Board Members and Strategic Service Providers.

Zurich, Switzerland.

Associate Level.

The Group Director – Operations, Platforms & Governance is responsible for designing, leading and continuously enhancing the Group’s operational platform across all jurisdictions. The role ensures that governance, regulatory infrastructure, technology, operational processes and reporting capabilities fully support the Group’s strategic growth ambitions while maintaining the highest standards of operational excellence, regulatory compliance and client service. The successful candidate will act as the operational architect of the Group, translating strategic objectives into scalable operating models, efficient processes and robust governance frameworks.

Lead and oversee governance frameworks across all Group entities, ensuring ongoing regulatory compliance for the FINMA‑regulated Swiss entity and oversight across Cyprus, UK and ADGM.

• Regulatory governance under FINIA, AMLA, AMLO‑FINMA
• Internal Control System (ICS)
• Annual regulatory audit readiness
• Regulatory filings and notifications
• Board governance
• Corporate secretarial matters
• Commercial Registry maintenance
• Insurance programmes
• Outsourced compliance providers
• Quarterly compliance reviews
• AML / KYC governance
• Enhanced Due Diligence oversight

Maintain continuous audit readiness and ensure timely remediation of all regulatory findings.

Act as the primary operational counterpart to regulators, auditors and legal advisers.

Design, implement and continuously improve the Group operating model.

• Operating model optimisation
• Standard Operating Procedures
• Cross‑border operating frameworks
• Service delivery standards
• Operational governance
• Business continuity planning
• Operational risk management
• Third‑party oversight
• Outsourcing governance

Drive operational consistency across all jurisdictions.

Own the Group operational technology roadmap.

• Client data architecture
• Portfolio data governance
• CRM ecosystem
• Reporting platforms
• API integrations
• Workflow automation
• AI‑enabled operational solutions
• Digital operating platforms
• Data quality frameworks

Ensure scalability, security and operational resilience.

Lead operational execution supporting business growth.

• Client onboarding
• Custodian onboarding
• EAM onboarding
• Asset transfers
• Client migrations
• Operational support for fundraising
• New market launches
• Legal entity implementation
• Group restructuring projects
• Liquidation projects
• Transfer pricing implementation
• Reporting & Management Information

Develop a best‑in‑class reporting environment.

• Quarterly client reporting
• Board reporting
• Executive dashboards
• Management information
• Data analytics
• Reporting automation

Deliver timely, accurate and scalable reporting capabilities.

Build and lead a high‑performing Operations function.

• Leadership of Group Operations teams
• Performance management
• Talent development
• Succession planning
• Coaching
• External vendor management
• Cross‑functional leadership

Promote a culture of accountability, collaboration and operational excellence.

Drive operational transformation through technology and innovation.

• AI adoption
• Process automation
• Lean process improvement
• Digital transformation
• Operational simplification

Continuously improve efficiency, scalability and client experience.

• Fully operational Group Operating Model
• Elimination of outstanding regulatory remediation actions
• Group‑wide governance framework implemented
• Integrated reporting platform operational
• Client onboarding fully standardised
• Data governance framework established
• Operational automation roadmap delivered
• Transfer pricing framework implemented
• Cross‑jurisdiction operating model aligned

• Zero overdue regulatory filings
• Zero overdue audit…