Operations Intern, Helix

Operations Intern, Helix Overview

Company: Dentons

Job Role: Operations Intern, Helix

Qualifications: Bachelor’s

Category: General Jobs

Job Type: Internship

Location: London

The Operations Intern role within the Helix team at Dentons offers a unique opportunity to gain practical experience in legal operations and client service delivery. This internship, lasting 8 weeks, is designed for individuals who are currently enrolled in or have recently graduated from an undergraduate program, particularly those with an interest in law, business, operations, technology, AI, or data analytics.

• Gather, organize, and analyze legal and operational data related to key work streams, including matter progress, deadlines, workload, and service delivery.
• Assist in the creation of trackers, dashboards, and summary reports to help the team monitor status, performance, risks, and areas for improvement.
• Evaluate existing workflows, templates, and trackers to identify opportunities for enhancing efficiency, consistency, and quality.
• Support the mapping and documentation of current processes, detailing key steps, handovers, stakeholders, dependencies, and potential bottlenecks.
• Ensure accurate and organized documentation is maintained, including matter trackers, action logs, project notes, and shared resources.
• Develop practical materials such as checklists, guidance notes, reporting templates, and process documents to facilitate consistent service delivery.
• Communicate with colleagues to gather updates, clarify information, and ensure data is complete and reliable, aiding the team in drawing actionable conclusions and identifying next steps.

• Currently enrolled in or recently graduated from an undergraduate program, preferably with a focus on law, business, operations, technology, AI, data analytics, or professional services.
• Demonstrated strong organizational skills and attention to detail, with the ability to manage multiple tasks and meet deadlines.
• Confidence in working with data, including the ability to interpret information, identify trends, and draw practical conclusions.
• Proficient in Microsoft Office applications, especially Excel, Word, and PowerPoint; experience with Power BI is advantageous but not mandatory.
• Excellent written and verbal communication skills, capable of summarizing information clearly and concisely.
• A proactive, curious, and collaborative mindset, with the ability to work effectively in a hybrid team setting.
• Ability to handle confidential or sensitive information with discretion and sound judgment.

• Gain hands-on experience in a modern legal delivery environment.
• Exposure to legal operations, data-driven reporting, process improvement, project coordination, and technology-enabled workflows.
• Insight into how operational excellence enhances the delivery of high-quality legal services.

Degree Requirement: Bachelor’s

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