Business Operations Manager; North​/Center

Mission: At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together. More than 1/3 of all food produced in the world is wasted. And that has a huge impact on the health of our planet. 10% of greenhouse gas emissions come from food waste and loss.

Company: Too Good To Go operates the world's largest marketplace for surplus food, where we connect food businesses with consumers who can buy and enjoy it at 50%+ off retail value. Alongside our app, we create educational tools, operate an end-to-end surplus food management solution, and influence legislation to help reduce food waste.

Scale: We’re growing fast:
Our community of 133 million registered users and 261,000+ active partners across 20 countries, have together already saved 517+ million meals from going to waste - avoiding over 1.4M tonnes of CO2e from entering the Earth’s atmosphere!

Impact:We are a certified B Corp social impact company. Too Good To Go was named in Fast Company’s list of the World's Most Innovative Companies and World Changing Ideas. We are also honoured to be included in TIME’s 100 Most Influential Companies.

We’re incredibly proud of how far we’ve come, but there is still a lot more we want to achieve - which is why we’re looking for an exceptional Business Operations Manager to join the Business Operations team at Too Good To Go in either Copenhagen, Amsterdam or London.

As a Business Operations Manager, you will manage high-priority cross-functional projects with strategic implications for the region. You will surface areas for improvement and work cross-functionally to develop and execute tactics and processes to drive performance, down to the hyperlocal level.

Reporting to the regional Head of Business Operations, you will work across departments to build reporting, analyze trends, facilitate discussions, and recommend and implement practices that boost performance.

• Manage high-priority cross-functional projects
• Monitor marketplace health at the national and city level; surface areas for improvement and collaborate with relevant departments to drive the right actions
• Synthesize quantitative and qualitative insights into concise, actionable recommendations that can be digested by leaders across the business
• Ensure analytical and operational rigor in our reporting and processes
• Support knowledge and best practice sharing and implementation among local and global stakeholders; drive adoption of team knowledge base to ensure key processes are documented and shared across the organization

• Work experience with demonstrated success in high-performance cultures (whether in consulting, investment banking, or strategy or operations at a high-growth marketplace/technology company)
• Strong problem-solving skills; ability to provide insights and recommendations to support strategy development and execution
• Strong data retrieval, analytics, data visualization, and presentation skills
• Ability to build relationships internally and collaborate with local and global stakeholders across departments
• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Proficient with Excel/Google Sheets and PowerPoint/Google Slides
• Proficiency with AI tooling for research and analysis
• Experience with Salesforce (reports, dashboards), Business Intelligence tools (e.g., Looker), and SQL are a strong plus
• A naturally curious, solution-oriented performer
• Proactive go-getter who takes the initiative to streamline process and drive impact for the team

• We Win Together
• We Raise the Bar
• We Keep It Simple
• We Build A Legacy
• We Care

• A rare opportunity to work in a social impact company (and certified B Corporation!) where you can see real and tangible impact in your role.
• Working alongside an international community of users, partners and 1,350+ colleagues across 19 countries that are on the same important mission.
• Personal and professional development opportunities in a fast-paced scale-up environment.
• An inclusive company culture where you can bring your authentic…