Project Manager, Business Systems​/ Tech Analyst, Change Management

Project Manager / Business Analyst - London or Glasgow (Hybrid) - £45,000 - £55,000

We’re currently working with a growing specialist lender looking to hire a Project Manager/Business Analyst to support the delivery of business and technology change initiatives across the organisation.

This is a hybrid PM/BA role suited to someone with mortgage industry experience who is looking to build their career within project delivery, business change, and process improvement. You’ll work closely with stakeholders across the business, helping to coordinate projects, gather requirements, improve processes, and support strategic change initiatives.

• Support the delivery of business and technology change projects
• Coordinate project plans, timelines, risks, actions, and governance activities
• Gather and document business requirements
• Facilitate workshops and stakeholder meetings
• Support process mapping, impact assessments, testing, and implementation activities
• Work closely with stakeholders across operations, underwriting, sales, compliance, product, and technology teams
• Contribute to project reporting, governance, and continuous improvement initiatives

• Mortgage industry experience is essential
• Experience in a Business Analyst, PMO Analyst, Change Analyst, Project Coordinator, Junior Project Manager, or similar role
• Strong understanding of mortgage processes and customer journeys
• Experience gathering requirements and supporting business change initiatives
• Excellent stakeholder management, communication, and organisational skills
• Comfortable working in a fast-paced, growing business environment
• Experience with in a lender, fintech, or scaling business
• Exposure to Agile or Waterfall delivery methodologies
• Experience using Jira, Confluence, or similar tools