Account Analytics Lead, Analytics Services

Location: Greater London

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Account Analytics Lead Based - Ideally commutable to either Derby or East London Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and find a place where they belong.

Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

The Account Analytics Lead will be responsible for the on account analytics team. Accountabilities will include delivering operational accountability across the analysts and developers and is typically accountable for budget and policy recommendations and medium-term planning. The role will partner with both account management leadership as well as JLLT Analytics Services leadership to drive a step change in how we deliver insights and performance improvements as well as our client directly.

What your day-to-day will look like:

The role will be accountable to ensure that the Account’s analytics team has the tools, methodology and architecture environment to be successful and will ensure that best practices are adhered to.

Key elements will include delivery of the day-to-day performance management requirements within the account and exploring solutions for the account’s data needs and problems. The role defines the business questions which need be answered to effectively deliver operational improvements, whilst endeavouring to create new data-driven approaches for the purpose of generating business and operations insights through data analytics and information visualisation across a global real estate portfolio including: facilities management and building operations, energy management, leasing, project management and real estate portfolio planning.

The ideal candidate will have impeccable relationship and programme management skills and can move quickly from vision to strategy. Furthermore, as we drive to more efficient operations, the role will partner with the account leadership to quantify and deliver financial improvements.

Major responsibilities:

Provide relationship management and advisory support to our client and account leadership team by driving best practices, help solution from problem statements, discover value from data and articulate these back to the leadership team

Have commercial experience, understand how our business works and the ability to identify opportunities to reduce our cost and increase productivity across the account and for our client

Provide optimisation opportunities across the account discovered from sharing best practices and collaboration across regions

Lead the operational BI engagement programme to support the achievement of the client goals

Devise and promote creative data visualisation to derive actionable intelligence

Lead problem solving teams to develop recommendations based on data interpretation and analysis to transform behaviours and techniques

Translate client business objectives into an information management and business intelligence strategy, which is integrated and consistent at the account management level

Deep understanding of contract key performance indicators and reporting requirements and client expectations

Financial modelling, analysis and compilation of quantitative data…