Data Analyst - Strategic Comms

Data Analyst - Strategic Comms

Small businesses move fast. Opportunities often don't wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that's as flexible and responsive as they are.

That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed.

We've already cleared the way for 100,000 businesses with more than £4.5 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive.

As the Research Analyst for the Strategic Communications team, you will build iwoca's evidence base for public policy arguments. You'll become the expert on what iwoca's data can tell us about our impact - on customer outcomes, business survival, pricing, and the wider economy - and translate that into compelling materials for policymakers, journalists, and senior stakeholders.

You’ll work alongside our comms team and report to the Director of Strategic Communications, with regular interaction with iwoca's executive team. The role sits at the intersection of data, policy, and communications and collaborates with Risk, Product, Operations, Finance, and Investor Relations to extract insights and translate them into materials that shape how iwoca is understood externally.

There's a clear career trajectory here. With time, you could build a new research function, or you might discover that you love the communications and become a data-driven PR professional. Either way, you’ll have the opportunity to shape the role and take on real responsibility from day one.

• Extract and analyse data from iwoca's loan book, loss rates, customer outcomes, and pricing distributions to uncover insights that support our public positioning.

• Build and maintain briefing packs on key topics: business survival rates, pricing, personal guarantees, automation, and regulatory impact.

• Translate complex data into clear, defensible documents with key statistics, talking points, and visualisations for non-technical audiences.

• Coordinate with external research partners (e.g. Capital Economics) - preparing data packages, briefing them on our business, and quality-assuring their outputs.

• Work with Comms to respond rapidly to media or policy inquiries - producing accurate data when inbounds come in.

• Publish work and write data-driven content for iwoca's website, supporting marketing lead generation, media and investor relations.

• Support the Comms team on existing data-driven PR initiatives such as our SME Expert Index and Business Hotspots research.

• Run a quarterly review process with senior stakeholders to identify emerging concerns and commission new analysis.

• Comfortable working with raw data in Python or SQL, including cleaning, transforming, and visualising datasets to uncover insights

• Demonstrates curiosity to use and learn more about AI tools. You’ll already be comfortable using AI tools in practical ways to help solve problems, increase productivity and improve quality of work, showing good judgement about when to use them and the ability to explain the reasoning behind that use.

• Use AI tools to explore data, generate insights, and improve workflows, with a focus on accuracy and analytical rigour.

• Strong analytical skills with a structured approach to problem-solving – you're curious, methodical, and comfortable getting to the root of a messy or ambiguous question

• An excellent communicator – you can take complex data and translate it into simple, compelling narratives for colleagues in comms, policy, or the executive team.

• Self-starting and adaptable - able to work independently in a fast-paced environment where priorities can shift quickly

• Comfortable moving between strategic thinking and hands-on execution – whether it's investigating a data anomaly or presenting findings to senior…