Senior Director, Product Management Manager

Job Description

hackajob is collaborating with BNY to connect them with exceptional professionals for this role.

Role Purpose Accountable for shaping and driving a client-focused product strategy across the end-to-end solution lifecycle. The role ensures product decisions balance client needs, service impacts, commercial outcomes, and platform priorities.

Primary Accountabilities |

• Define and maintain the product vision, roadmap, and priorities aligned to platform strategy

- Define and own the Client Journey and Client Management through out the Product Journey

- Own end-to-end solution thinking, ensuring product design considers delivery, service, client experience, and operational impacts.

- Partner with sales and business stakeholders to assess service components, support solutioning, and inform go-to-market and pricing decisions.

- Use client, market, and competitive insights to identify unmet needs and growth opportunities.

- Monitor product performance across value delivery, client outcomes, service quality, and financial results.

- Manage product-related risks, escalations, and regulatory or compliance considerations.

- Align cross-functional teams and stakeholders to deliver against agreed business outcomes.

Leadership Expectations |

Act as the key connector across product, client service, sales, platform leadership, and delivery teams.

Make clear tradeoff decisions across scope, timing, value, and risk

• Drive accountability for outcomes, not just delivery.

Success Measures |

• Clear, prioritized roadmap aligned to business and client needs

Improved client experience and service performance

• Stronger commercial outcomes, including revenue growth or retention support

Effective management of risk, compliance, and delivery dependencies

• Better cross-team alignment and execution against platform goals

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.