Sr Benefits Analyst

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it.

We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

• 5+ years of experience in benefits administration, HR operations, or a related field, preferably in a multinational environment.
• Advanced expertise in benefits programs, regulations, and cross-border considerations
• Strong analytical and problem‑solving skills with ability to manage complex scenarios independently
• Proven ability to work autonomously, prioritize effectively, and deliver in fast‑paced global environments
• Excellent communication and stakeholder management skills, translating complex topics for diverse audiences
• Proficiency in Microsoft Office and experience with HRIS/benefits administration systems
• Proactive, forward‑thinking mindset with focus on process improvement, operational excellence, and use of emerging technologies (e.g., AI); multilingual skills are a plus
• Demonstrated proficiency in artificial intelligence concepts, with hands‑on experience using AI tools to streamline workflows and enhance operational efficiency. Proven ability to implement AI‑powered solutions to solve business challenges. Demonstrates a growing awareness of AI risk management and a commitment to responsible and ethical AI use.

• Bachelor's degree in human resources, Business Administration, or related discipline

Leads and supports global benefits delivery, ensuring compliance, operational excellence, and continuous improvement while partnering with stakeholders.

• Lead the day‑to‑day management and delivery of benefits programs across assigned countries, ensuring compliance with local regulations and alignment with Moody’s global standards.
• Independently manage complex benefit cases, escalations, and problem resolution, exercising sound judgment and expertise.
• Ensure accurate and timely processing of benefit enrollments, changes, and terminations, with a strong focus on data integrity and quality.
• Oversee data accuracy and governance within benefits administration systems, proactively identifying and resolving discrepancies.
• Serve as a subject matter expert and escalation point for employee benefit inquiries, providing guidance and mentoring to junior team members as needed.
• Lead and support key operational processes such as open enrollment, leave of absence coordination, and benefits onboarding/offboarding activities across multiple countries.
• Manage relationships with vendors and internal partners to ensure service delivery meets agreed service levels and business expectations.
• Proactively identify, troubleshoot, and resolve vendor or system issues, driving root‑cause analysis and sustainable solutions.
• Maintain, enhance, and standardize benefits documentation, including SOPs, employee communications, and regulatory submissions.
• Analyze service metrics, employee feedback, participation, and cost data to identify trends, risks, and opportunities for improvement.
• Support and lead audits, complex data validation activities, and regulatory or compliance reporting requirements.
• Play a key role in the implementation, optimization, and governance of benefits systems, tools, and employee self‑service platforms.
• Lead or actively contribute to global and regional benefits…