Chief of Staff

Permanent | Central London | 4 days/week on-site Business

This is a PE-backed hospitality group with presence across the UK. The business is mid‑way through a financial turnaround, with active work underway on technology, commercial strategy and the operating model. It runs lean at the centre, has opened a HQ in Central London, and is exploring M&A that could increase its scale.

This is the CEO's right hand; a trusted, high‑exposure role sitting at the very centre of the business. The Chief of Staff bridges the CEO, ExCo and PE shareholder, turning priorities into coordinated action across the group. They attend board and executive meetings (though the role isn't a formal ExCo seat) and report directly to the CEO.

• Owns the cadence, agendas, and follow-through for executive meetings.
• Leads the preparation and governance of Board and shareholder papers and briefings.
• Translates strategic priorities into accountable, tracked initiatives and removes execution roadblocks.
• Manages the private equity relationship across governance, reporting, and communications.
• Builds trusted relationships across the executive team and wider‑business leadership.
• Operates seamlessly from strategic planning to hands‑on administrative support as needed.

• Must have a background in strategy, transformation, or as Chief of Staff – prior experience consulting is a plus.
• Experience in multi‑site, consumer‑facing businesses – hotel/hospitality experience is a plus.
• Proven track record influencing senior stakeholders.
• Thrives in ambiguity and pace.
• PE exposure is a plus.