Business Analyst

The Role

The need to gain a deep understanding of requirements and process is an essential aspect of successful change delivery. The Business Analyst role will work with the wider Projects & Change team to manage a pipeline of work from across the Firm, from inception to completion; ensuring that requirements are met, and benefits are clear and realised. The role will discover and analyse information from a variety of sources within the Firm including processes, documentation and stakeholders.

The role will be required to plan how to elicit and identify the business needs, costs and benefits, so they can analyse and model the current and future states, risks and potential solutions. They will be responsible for producing reports such as analysis and options papers and requirements specifications. The successful candidate will be comfortable validating their work with stakeholders and peers and managing requirements for the whole project lifecycle.

There will be excellent opportunities for development and progression, with exposure to a wide range of internal customers across the Firm, underpinned by training. The role is pivotal in ensuring that technology supports the delivery of legal services to the Firm's lawyers and clients, which will differentiate the Firm from its competitors. The Firm has a flexible approach to working patterns and the workplace, which reflects its global nature.

• Conducting interviews with subject matter experts and other stakeholders.
• Planning and facilitating workshops with subject matter experts and other stakeholders.
• Capturing, analysing and modelling the current state.
• Completion of project documentation as and when appropriate.
• Requirements engineering (elicitation, specification, validation and management) throughout the entire project lifecycle.
• Defining the future state including the various options, associated benefits and plan for realisation.
• Identifying risks and options for their management.
• Organising requirements into logical sequences for delivery.
• Presenting findings to the project sponsor and other key stakeholders.
• Identify patterns/trends relating to business processes and/or technology needs based on requirements, recommending opportunities for change or better utilisation of existing technologies.
• Help and support the management of a pipeline of work across the firm.
• Help and support the IT Delivery Team during the RFP process.
• Perform at level 5 across a range of disciplines within SFIA: investigative work to determine business requirements and specify effective business processes, through improvements in information systems, information management, practices, procedures, and organisation change.
• Select, adopt and adapt appropriate business analysis methods, tools and techniques, selecting appropriately from predictive (plan‑driven) approaches or adaptive (iterative/agile) approaches.
• Collaborate with stakeholders at all levels, conduct investigations for strategy studies, business requirements specifications and feasibility studies.
• Prepare business cases which define potential benefits, options for achieving these benefits through development of new or changed processes, and associated business risks.

• Experience working in a legal or comparable professional services organisation would be beneficial but not essential.
• Demonstrable experience of liaising with a range of stakeholders at all levels of seniority.
• Demonstrable experience of liaising with and influencing senior business executives and partners.
• Excellent awareness of business analysis methods, techniques and tools (e.g. Acceptance and Evaluation Criteria, Business Capability Analysis, Business Cases, Data Modelling, Estimation, Financial Analysis, Functional Decomposition, Non‑Functional Requirements Analysis, Process Modelling, Risk Analysis and Management, Scope Modelling, State Modelling, Use Cases and Scenarios, User Stories, Supplier Assessment).
• Experience of applying standard templates to deliver consistent results.
• Awareness of best practice (e.g. IIBA or BCS principles) and exhibits good judgement as to when to apply appropriately.
• Demonstr…