Transformation Office Associate

Job Description

35 hours per week

£50,000 Base Salary & Attractive Benefits Package.

The closing date for all applications is Wednesday 29th July 2026.

We make health happen!

At Bupa, strategic transformation is about creating better outcomes for our customers, people and business. As a Transformation Office Associate, you'll play an important role in helping us track, measure and accelerate that progress. This 7-month fixed-term contract works out to 35 hours per week and is based at Angel Court, London. Hybrid work is mandatory – you must work two or three days per week in the office.

Joining our Group Transformation Office on a 7-month fixed-term contract, you’ll be responsible for managing the reporting and governance of strategic KPIs, turning data into meaningful insights that support senior decision-making. You’ll identify trends, tell the story behind the numbers, and help ensure we stay focused on delivering our strategic ambitions.

Alongside this, you’ll support a range of project‑management and coordination activities, contribute to research and analysis, and help prepare impactful updates for senior leaders.

If you’re highly organised, naturally curious and enjoy combining data, insight and stakeholder collaboration to make things happen, we’d love to hear from you.

• Support the preparation and delivery of governance workstream for Strategic KPIs, ensuring accuracy, timeliness, and compliance with internal and external standards.
• Create and maintain governance documentation, including KPI definitions, reporting process documentation, RACIs, attestations, and key issues and judgments.
• Liaise with finance, audit, risk and other teams to align on governance work‑plan and timelines.
• Support production of materials for formal governance meetings (e.g. sub‑committees).

• Gather, validate and analyse data to support performance reporting and insight generation.
• Support quarterly reporting of Strategic KPIs internally, and periodic external reporting of Strategic KPIs – along with associated commentary & trend analysis.
• Assist in the production of KPI dashboards, performance reports and presentations for senior stakeholders.
• Develop and maintain robust spreadsheets and reporting templates for Strategic KPIs.

• Structure and maintain project governance documents, including risk logs, decision records, minutes of key meetings, and project archives.
• Maintain work planners, timetables, team filing structures, tools, and templates.
• Develop agendas and materials for regular and ad‑hoc meetings, calls or workshops.
• Help organise team meetings, catch‑ups and events.

• Collaborate with stakeholders to ensure robust governance and reporting of Strategic KPIs.
• Build effective relationships with key stakeholders across the organisation to promote the Transformation Office.

• Proven strength in using mandatory Microsoft tools (PowerPoint, Excel, Word); must have strong Excel‑based modelling skills.
• Ability to analyse large quantitative datasets, identify patterns, and use online or bespoke data sources.
• Project management and organisational understanding of file structure, version control, data management, GANTT chart development.
• Strong problem‑solving skills coupled with proven research and analysis skills – both qualitative and quantitative – to generate value‑added insights.
• Demonstrated ability to self‑manage and work independently under time pressure.
• Strong communication skills; must communicate complex information and insights simply and clearly, verbally and in writing.
• Ability to build and maintain effective relationships with peers and stakeholders.
• Degree level education; qualifications in finance or data analysis preferred.
• Knowledge of health insurance and the healthcare industry desirable but not essential.

Our benefits are designed to make health happen for our people.

• 25 days holiday, increasing through length of service, with option to buy or sell.
• An enhanced pension plan.
• Annual…