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Strategic Customer Success Manager – Hospitality

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Casa Pisano
Full Time position
Listed on 2026-07-26
Job specializations:
  • Business
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 95000 GBP Yearly GBP 60000.00 95000.00 YEAR
Job Description & How to Apply Below
Position: Strategic Customer Success Manager – Hospitality Growth
Location: Greater London

Seven Rooms seeks a strategic Senior Customer Success Manager to manage a portfolio of SMB and mid-market hospitality customers across retention, adoption, and expansion. You will act as a consultative partner to operators, maximise ROI from Seven Rooms, and balance retention with growth opportunities.

You will leverage data to identify risks and drive measurable outcomes while partnering with Product, Support, and Marketing to deliver customer-centric solutions.

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