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Senior Concierge, -Touch Crypto Customer Success
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-07-26
Listing for:
Omaze
Full Time
position Listed on 2026-07-26
Job specializations:
-
Business
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Location: Greater London
Coinbase is seeking a Concierge Specialist IV to manage a portfolio of our highest-value customers. You will act as their primary contact across products, mentoring junior agents and driving improvements in satisfaction, retention, and product adoption.
You will coordinate with Product, Engineering, Compliance, and Operations to resolve complex issues end to end, while educating clients on new features, Coinbase One, and other value-added services tailored to their needs.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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