Operations Associate

At Octopus, we’re entrepreneurs and we’re investors, on a mission to back the people, ideas and industries that will change the world.

We think working here is great, but we’re understandably bias.

Team Overview

Part of Octopus’broader Operations team, the Business Operations team is integral to the success of Octopus Ventures, supporting the data, systems, reporting,governance and regulatory activities that underpin our venture capital funds and portfolio. The team works closely with investment professionals,other Operations sub-teams,Finance,Valuations,Legal,Data Insights, IT (Labs),Compliance, Product,and external partners to ensure the businessoperateseffectively and continues to scale.

Together, these teams support the full investment lifecycle, from fundraising and investor onboarding through to portfolio management andrealisationactivities.

Job Overview

We are looking for an Operations Associate to join our Business Operations team on a 12-month fixed-term contract.

Venture Capitalremainsone of the most exciting and fast-moving areas within financial services. This role offers the opportunity to play an important part in supporting the operational infrastructure that enables Octopus to invest in and support ambitious founders across Europe and beyond.

The successful candidate will support a broad range of operational activities across fundraising, investor onboarding, portfolio management, data governance, systemadministrationand regulatory obligations. The role combines day-to-day operational delivery with opportunities to contribute to practical process improvements and operational projects that help the business scale efficiently.

This is an ideal opportunity for someone who enjoys working with different systems anddata, solving problems, collaborating acrossteamsand delivering high-quality operational outcomes in a dynamic environment.

Operational Delivery

• Maintain and developaccuraterecords across our core systems relating to funds, investors, portfolio companies,investments and other integral data (eg.CRM, book of records).
• Support the effective execution of limited operational processes across the investment lifecycle, ensuring appropriate control sand governance are maintained.
• Produce,validate and distribute management information and reporting for internal and external stakeholders.
• Support fundraising and client onboarding, helping ensure clients are onboarded efficiently and compliantly.
• Assist with the management of portfolio and investor data, ensuring accuracy,completeness and consistency across systems.
• Support ongoing monitoring and maintenance activitiesrequiredto meet regulatory and governance requirements.
• Build effective working relationships with colleagues across Ventures,Operations and other internal teams,and external service providers to ensure information flows smoothly and operational processes run effectively.

Risk, Compliance and Controls

• Support anti-money laundering (AML), know-your-customer(KYC) and related due diligence activities for investors, portfolio companies and other third parties.
• Helpmaintainoperational procedures,control sand documentation to support a robust control environment, including in relation to Client Assets (CASS).
• Identify operational risks, data quality issues or process inefficiencies and escalated appropriately.

Systems, Data and Process Improvement

• Contribute tosystem enhancements, testing activities and process improvement initiatives that help increase efficiency and improve user experience.
• Assist with documenting business requirements and operational procedures.
• Support the implementation of new processes, regulatoryrequirementsand business initiatives.
• Look for opportunities to simplify,automateor improve existing operational activities whilemaintainingappropriate controls.
• Embrace approved AI and productivity tools where appropriate, helpingidentifyopportunities to improve efficiency, reduce manualeffortand enhance the quality of operational outputs whilstmaintainingappropriate control sand governance.

Project Support

• Contribute to operational projects and work streams that support fundraising activities, new products,…