Forward Deployed Engineer

• AI Opportunity Mapping:
  Lead workshops to deconstruct legacy procurement workflows and identify where Coupa Agents (native or custom) can drive the highest ROI
• Agentic Deployment Strategy:
  Help clients determine the “where” and “how” of agent deployment, deciding which processes should be fully autonomous vs. human-in-the-loop
• Target Operating Model Design:
  Define the future-state metrics (KPIs) that the AI transformation must achieve, ensuring they align with board-level goals
• Maturity Audit:
  Evaluate the customer’s AI Readiness across three lenses:
  Culture (willingness to trust agents), Data (is the intelligence layer fueled correctly?), and Process (is the workflow “agent-ready”?)
• Blocker Mitigation:
  Identify internal policy or workforce hurdles early and partner with leadership to dismantle them
• Organizational Change (OCM):
  Advise on workforce shifts, including the creation of AI Centers of Excellence (COE) and the retraining of staff to manage an “AI Workforce.”
• Policy Transformation:
  Guide customers on updating internal governance to allow for autonomous agent actions (e.g., automated contract redlining or tail-spend negotiation)
• Architect
  
  Collaboration:
  
  Act as the “Tone Setter” for the technical team. You define the Vision; the Agentic Architect defines the Build
• Roadmap Integration:
  Bridge the gap between the customer’s long-term transformation goals and the Coupa Product Roadmap to ensure the client is always ahead of the curve

Deep understanding of the GenAI and Agentic AI landscape (LLMs, RAG, autonomous agents). You must understand what agents can and cannot do today

Experience in Tier-1 management consulting or leading massive digital transformation projects

10+ years of experience leading large-scale, cross-functional digital transformation initiatives at the Enterprise level

Previous experience with the Coupa platform is a plus, but we value Agent-First Thinking above platform familiarity

Possess the dual-fluency to secure C-Suite buy-in on AI vision while simultaneously collaborating with functional leads to map that vision to day-to-day S2P workflows

Professional fluency in Source-to-Pay (S2P) processes. You need to understand the “Legacy” pain points to architect the “Agentic” solution