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Customer Operations & Analytics Lead

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Octopus Legacy Limited
Full Time position
Listed on 2026-07-29
Job specializations:
  • Business
    Operations Management
Salary/Wage Range or Industry Benchmark: 60000 - 90000 GBP Yearly GBP 60000.00 90000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Octopus Legacy is seeking a hands‑on Customer Operations Manager to bring structure and momentum to our Customer and Bookings teams. You will implement and manage operations, build dashboards, and partner with leadership to optimize processes and lift efficiency.

This role is highly data‑driven and requires turning numbers into clear recommendations that improve the customer experience and P&L. You’ll work closely with frontline colleagues, translating pain points into scalable solutions, while

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