Senior Product Manager

Senior Product Manager

EML Payments Solutions Ltd (EPSL) London, England, United Kingdom

EML Payments

EML Payments is a global leader in the fintech space. Headquarters is in Melbourne Australia, offices are located around the world including USA and Europe. Our mission is to create awesome, instant, and secure payment solutions that connect our customers to their customers, anytime, anywhere, wherever money is in motion. Our Purpose is to inspire transformative digital change for our customers and communities.

The team you’ll be joining

EML Payments is a global leader in payments transaction technologies, turning everyday interactions with businesses into exceptional experiences.

We are an ASX listed global tech company - and we run the everyday transactions that make your life easier. EML is an issuer and processor of prepaid financial cards, ranging from reloadable cards through to traditional, single-store gift cards. We run in the background behind gift card, salary packaging and employee rewards programs and our headquarters are located in Melbourne, Australia, with approximately 450 employees across Australia, North America, and the UK/EU.

We serve clients in 27 countries, process transactions exceeding AUD
120B annually, and are focused on delivering double-digit growth by FY27.

Our team knocks the boring out of payments and we do it in our own unique way: having a ‘one team’ mentality, being open, honest and trusted, bringing awesome every day, and knowing that simplicity is genius! Our core values are One Team, Openness, Awesomeness and Simplicity.

Our place is one of collaboration, teamwork & innovation. But, above all, it’s one that embraces difference. And rather than have you blend in, we want to help you unleash your full potential.

As a Senior Product Manager, you will own a complex product area within EML's product domains, taking on ambiguous problem spaces and driving clarity for your squad, peers, and stakeholders. You will operate with significant autonomy - setting the strategy for your domain, making high-stakes prioritisation calls, and ensuring your area delivers against both commercial targets and platform objectives.

Beyond your own product area, you will be a force multiplier - mentoring less experienced PMs, raising the quality of product practice, and representing EML's product perspective in client and partner discussions. The complexity of card scheme rules, multi-market regulatory requirements, and enterprise client expectations is something you navigate with confidence.

• Define and own the product strategy and roadmap for a complex product area, connecting it directly to EML's business objectives and competitive positioning.
• Maintain a deep understanding of the payments landscape - including scheme economics, regulatory shifts, competitor moves, and emerging client needs - and use that insight to shape product direction.
• Make strategic prioritisation decisions that balance customer value, revenue impact, platform scalability, and regulatory compliance across multiple jurisdictions.
• Contribute to quarterly and annual planning processes, providing input on investment priorities and resource allocation for your domain.

• Lead discovery on high-ambiguity problem spaces, structuring research and experimentation to reduce risk and validate opportunities before committing to build.
• Define product requirements for complex features that may span multiple squads or systems, ensuring coherence and managing dependencies across the platform.
• Partner with engineering leadership to influence technical architecture decisions, ensuring solutions are scalable, maintainable, and aligned with platform direction.
• Ensure delivery quality through close collaboration with design, engineering, and QA - holding a high bar for what ships.

• Own the end-to-end launch of significant features and capabilities, partnering with product marketing and commercial to drive adoption and commercial outcomes.
• Drive product analytics maturity within your area - establishing dashboards, success metrics, and…