Retail Product Manager

Responsibilities

• Own and drive the product strategy and roadmap for key areas of the app experience.
• Define and deliver product initiatives that increase acquisition, activation and retention of Food customers within the app.
• Optimise end‑to‑end Food journeys to improve engagement and conversion.
• Use data and experimentation to identify opportunities for growth and continuous improvement.
• Drive product enhancements that unlock growth across Food, Home & Beauty categories.
• Identify friction points and optimise browsing, discovery and checkout experiences.
• Partner closely with commercial and trading teams to align product strategy with category objectives.
• Lead deeper integrations within the app experience.
• Create compelling loyalty‑led experiences that drive repeat engagement and increased basket size.
• Use personalisation and data insights to deliver relevant, high‑impact customer interactions.

• Proven experience as a Senior Product Manager delivering customer‑facing digital products at scale.
• Strong track record of driving growth, engagement and measurable commercial outcomes.
• Deep understanding of app‑based customer journeys and optimisation.
• Data‑led mindset with experience running experiments and using insights to inform decisions.
• Excellent stakeholder management skills, with the ability to influence at all levels.
• Collaborative approach with engineering, design and business teams.
• Comfortable balancing strategic thinking with hands‑on delivery.

Demonstrates expertise in driving product strategy and roadmap for app experiences, focusing on customer acquisition, engagement, and retention through data‑driven insights and experimentation. Proven ability to optimize customer journeys and enhance product offerings across multiple categories.