Client Operations Consultant

Responsibilities

• Support Client Engagement Managers in overseeing client operations and ensuring consistent service delivery
• Prepare executive-ready reports, presentations, governance materials, and business review documents
• Analyze operational, procurement, and financial data to identify trends, risks, and improvement opportunities
• Ensure data quality and consistency across reporting and management dashboards
• Track KPIs, risks, actions, and client commitments through established governance structures
• Support resource planning, workload monitoring, and operational performance management
• Coordinate cross‑functional activities and facilitate follow‑up of agreed actions
• Contribute to continuous improvement initiatives and process optimization projects
• Support issue resolution through structured analysis and fact‑based recommendations
• Participate in internal governance meetings and operational huddles

• 2+ years of experience in operations, project management, consulting, client delivery, procurement, finance, or related field
• Bachelor's degree in Business Administration, Finance, Economics, Management, or a related discipline
• Strong analytical and problem‑solving skills with high attention to detail
• Advanced Excel skills, including data analysis, reporting, and dashboard creation
• Excellent PowerPoint skills with the ability to prepare executive-level presentations
• Ability to work with large data sets and translate data into business insights
• Strong organizational and project coordination skills
• Experience in procurement or sourcing environments is an advantage
• Experience working within multinational organizations is a plus
• Fluent in English;
  German is a strong advantage
• Proactive, structured, and solution‑oriented mindset with a willingness to take ownership

Demonstrates strong analytical and problem‑solving capabilities, with advanced skills in Excel for data analysis and reporting. Proficient in preparing executive‑level presentations and managing client operations within a structured governance framework.