Communications Manager

Communications manager Bending Spoons London

At Bending Spoons, we're striving to build one of the all-time great companies. A company that serves a huge number of customers. A company where team members grow to their full potential. A company that functions at unparalleled levels of effectiveness and efficiency. A company that creates value for share owners at an extraordinary rate. And a company that does so while adhering to high ethical standards.

In pursuit of this objective, we acquire and improve digital businesses, not to sell on, but to own and operate for the long term. The transformations we make are often deep-designed to speed up innovation, benefit customers, and strengthen business performance. Here, hierarchy is minimal and teams are small and talent-dense. We operate established products with the ambition, agility, and urgency of a startup.

Across the company, we integrate AI deeply into how we work so that human judgment and machine intelligence reinforce each other. For a talented, driven, and collaborative individual, working at Bending Spoons is an opportunity to learn, make an impact, and progress their career at an exceptionally high rate. That's our promise to such a candidate.

Responsibilities

• Strategic product communication. Take full ownership of the communication strategy for our products, creating messaging that drives user engagement, and business growth. Partner with development teams to ensure clear, consistent communication throughout the product lifecycle.
• Content production. Craft compelling content, from social media posts and blog articles to in-app messages and emails, using AI to enhance creativity and efficiency while keeping users informed and excited about our products across key customer touch-points.
• Management of online communities. Manage our online presence and strengthen the overall perception of our products to increase customer understanding, trust, and adoption.
• Market intelligence and monitoring. Stay ahead of the curve by actively monitoring product performance, development, customer-feedback and industry trends. Define and track communication success through relevant business and product metrics, optimizing strategy based on measurable data.

Requirements

• Reasoning ability Given the necessary knowledge, you can solve complex problems. You think from first principles, and structure your ideas sharply. You resist the influence of biases. You identify and take care of the details that matter.
• Drive You're extremely ambitious in everything you do—and your initiative, effort, and tenacity match the intensity of your ambition. You feel deeply responsible for your work. You hold yourself to a high-and rising-bar.
• Team spirit You give generously and without the expectation of receiving in return. You support the best idea, not your idea. You're always happy to get your hands dirty to help your team. You're reliable, honest, and transparent.
• Proficiency in English You read, write, and speak proficiently in English.

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Full-time