Project Support Office Analyst

Project Support Office (PSO) Analyst / Hybrid

Location:

Manchester or London

Closing date – 11
th
August 2026 at 12:30pm

Join our evolving Service Delivery function and play a pivotal role in supporting the delivery of change across the UK’s smart metering ecosystem. As a Programme Support Office (PSO) Analyst, you'll work at the heart of major programmes, providing governance, reporting, risk management and project support that helps ensure successful delivery. This is an excellent opportunity for a proactive and analytical PMO professional looking to develop their career within a complex, technology-driven and highly collaborative environment.

We’re powering Britain’s smarter, greener future. Today. Tomorrow. Together.

Today, we’re deeply invested in building a resilient, sustainable smart energy network that drives transformation. Our success is driven by curiosity, ambition, and tenacity.

Tomorrow, we see vast opportunities for growth and development, contributing to decarbonisation and the Net Zero mission. We’ll continually develop Smart DCC to fulfil our obligations to consumers and achieve even more with our customers, partners and each other. Join us and development opportunities range from talent programmes, academies and always-on learning to exposure to senior stakeholders and industry experts, contributing to complex projects and receiving constant support to drive your own development

Together, we embrace change, unite in our shared passions and support each other. Working as one team and across our industry, we rise to the challenge to shape Smart DCC and the future.

A career at Smart DCC means being part of something bigger – a dynamic organisation that’s not just helping transform energy but also shaping the future. We offer a unique, fulfilling environment where you can thrive today, develop for tomorrow and achieve together.

• Provide programme governance, reporting and project controls to support the successful delivery of key business change initiatives.
• Manage and maintain risks, assumptions, issues and dependencies (RAID), ensuring actions and mitigations are effectively tracked.
• Deliver insightful reporting, data analysis and dashboarding to support decision-making and continuous improvement.
• Coordinate programme activities including meetings, agendas, minutes, actions and stakeholder communications, ensuring excellent standards of organisation and administration.
• Build effective relationships across DCC, promoting best practice programme management and supporting the ongoing development of governance processes and controls.

• Experience working within a PMO, Programme Office or project delivery environment, with knowledge of governance, reporting, risk and issue management
• Strong analytical and data interpretation skills, with the ability to identify trends and help shape solutions to complex problems.
• Excellent communication and stakeholder management skills, with confidence to collaborate, influence and challenge appropriately.
• Strong proficiency in Microsoft Office applications, particularly Excel, PowerPoint, Word and Project, with experience using reporting tools such as Power BI
• A proactive, organised and detail-focused approach, with the ability to work effectively in a fast-paced environment with minimal supervision.

While our mission is ambitious, we also prioritise balance, offering flexibility and support to help you thrive both personally and professionally. At DCC we reward fairly and recognise fully because our continued success depends on our people.

We also offer a competitive 8 days per month hybrid work policy for most roles, competitive salaries with regular benchmarking, and bonuses tied to personal and company performance.

• pension
• generous leave allowance
• private healthcare
• a range of flexible benefits that you can tailor to you

As a Disability Confident member, DCC is committed to ensuring an inclusive and accessible recruitment process.

Join Smart DCC, a dynamic organisation where every day brings a chance to make a difference.